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Extended Stay America - Sacramento - Arden Way
- Hotels
- Sacramento, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2100 Harvard St., Sacramento, CA, 95815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
it's ok. wouldn't want to stay there alone This place is meh. at this price point you know what you're getting. kinda dingy. had a funky smell but not so bad you'd leave. loads of people smoking pot outside. side note that if you need anything in the room, like a hair dryer, you need to ask for it when you check in.
Business response:
Dear Lindsey, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. Our front desk team is there to help you 24/7. We hope to have another occasion to host you and pr... read more
No coffee maker in room
Business response:
Dear Michael, Thank you for reviewing your stay at our hotel. We were happy to read that you enjoyed your stay with us, but we are sorry you felt your room did not have the amenities that you desired. Since we are not a full-service property, we offer limited amenities in our rooms. However, we do our best to honor our guests' requests and do everything possible to ensure an enjoyable stay. We would love the opportunity to host you again on your next visit to the area. Thank you.Sincerely,Hotel Management
Room ok, area not cool, no room service 😑
Business response:
Dear Beverly, Thank you for choosing us. We are glad your stay was enjoyable but regret that you did not leave completely satisfied. We are grateful for your comments, as we are always open to feedback that can enhance our guest experience. It was a pleasure having you as our guest, and we hope you will choose to stay with us again the next time you are in the area.Sincerely,Hotel Management
Geat
Business response:
Dear Benjamin, Thank you for including Extended Stay America in your travel plans and sharing your review with fellow travelers. It is always gratifying to receive praise for exceeding expectations, and we are delighted you found everything about us satisfying. Thank you for taking time out of your day to recognize our efforts, and we hope you will revisit the next time your travel brings you to our area.Sincerely,Hotel Management
This place seems really worn out. My room seemed clean but seeing the outside made me think it prob wasn’t. The people out in the parking lot hanging around were really creepy. A car alarm kept going off all night. I won’t stay here again.
Business response:
Dear Virginia, Thank you for sharing your experience. We are glad your stay with us was enjoyable on many levels, but we are sorry you felt our room needed updating. Your feedback is valuable to us, and we will share it with the relevant team members to ensure the modernization of our hotel in the future. We look forward to welcoming you again soon.Sincerely,Hotel Management
I was pleasantly surprised that the hotel is as good condition as I remember it from past. However, I saw a few undesirable characters among the guests.
Great place to stay My stay was wonderful, nobody bothered me at all, my daughter did laundry and my granddaughter was quite pleased that she had WiFi, I was able to rest and there was even a stove if we wanted to cook I will be returning
Business response:
Dear Patrick, Thanks for the great review! We know how important it is to stay in a clean, comfortable, and well-maintained suite, so thank you for recognizing our commitment to outstanding hospitality! The entire team at Extended Stay America hopes to see you again the next time you are in the area. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Arden Way
How is Extended Stay America - Sacramento - Arden Way rated?
Extended Stay America - Sacramento - Arden Way has a 4.2 star rating with 1,575 reviews.
When is Extended Stay America - Sacramento - Arden Way open?
Extended Stay America - Sacramento - Arden Way is open now. It will close tomorrow at 12:00 a.m.