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Extended Stay America - Sacramento - Arden Way
- Hotels
- Sacramento, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2100 Harvard St., Sacramento, CA, 95815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Was alot of people that looked like they lived there and were extremely loud till all hours of the night and lingering about in the parking lots. Room was a great size, but the small tv was weird in such a large room.
Business response:
Thank you for the review of your stay. We apologize for the disappointment you had with the other guest of the hotel and regret the inconvenience it caused. On a positive note, we are happy you liked our spacious rooms. We value your feedback and hope to have the chance to serve you better in the future. Sincerely, Hotel Management
The room was huge and comfortable. But there wasn't anything in the kitchen and had to order it from front desk, but they didn't have everything. Seemed like there were lots of people living there and hanging around in the parking lots and up all night making racket.
Business response:
Mike, thank you for the review of your stay. Although you liked our comfortable suites, we are sorry for the disappointment you had with teh other guests of our hotel. We are reviewing the concerns you mentioned regarding the shortage of amenities with our staff to see these items are always well-stocked. We hope you will give us a chance to redeem ourselves the next time you are in the area. Thank you again. Sincerely, Hotel Management
Arden Sacramento Area Surprised that the room we stayed in had a small kitchen in it said it had dishes but none were inside the cabinets. Bathroom only had 1 towel. I always bring my own towel so it wasn’t a huge deal but if you are staying in a hotel it should at least have 4 bath towels for 2 people
Business response:
Thank you so much for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one and liked were impressed with your room. Your feedback regarding the bath towel will be shared with our housekeeping team so that they will be more diligent in their work. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
The room was comfortable. They dont let yoh know you have to bring your own dishes and cooking utensils. In 4 days nobody brought clean towels or emptied the trash.
Business response:
Phyllis, thank you for staying with us and providing your feedback. We are sorry our team did not explain the kitchenware and housekeeping policy. Kindly note, our housekeeping services are provided to guests staying eight or more nights, respecting their privacy of the home-like living. However, this service is always available upon request for a minimal fee. We also offer a complimentary linen exchange service at the front desk as often as you like. Your feedback is very important to us and has been shared with the front d... read more
Good clean room at a reasonable price. Check in at 3 p.m. is an irritation, unless you want to see py $10 per hour for early check in. Clientele not as sleazy as other nearby motels.
Business response:
Thank you for choosing Extended Stay America. We are glad that you found us to be a great value. We love being able to provide our guests with comfortable accommodations at a fair price. We appreciate your feedback and hope to see you again soon on your next visit this way. Sincerely, Hotel Management
Staff was friendly and profesional. Property clean and modern. Room was incredible. I will he back here soon, outstanding!
Business response:
Thank you for sharing your delightful comments with us. We take great pride in providing our guests’ with well-appointed rooms and the best service we possibly can, and it was highly appreciated by us to know you acknowledged these as the factors which made your stay a memorable one. Please revisit Extended Stay America for another outstanding visit. Sincerely, Hotel Management
Only 2 things that bothered me, I called the day before and was told that I could get an early check in before 12 I would have to pay an additional $10 per hour before 12. I got there around 10 and was told that wasn’t true. After a 10 hour drive I just wanted to lay
Frequently asked questions about Extended Stay America - Sacramento - Arden Way
How is Extended Stay America - Sacramento - Arden Way rated?
Extended Stay America - Sacramento - Arden Way has a 4.2 star rating with 1,496 reviews.
When is Extended Stay America - Sacramento - Arden Way open?
Extended Stay America - Sacramento - Arden Way is open now. It will close tomorrow at 12:00 a.m.