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Extended Stay America - Sacramento - Arden Way
- Hotels
- Sacramento, CA
About this business
Location details
2100 Harvard St., Sacramento, CA, 95815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The atmosphere was very quiet and clean Fitness center was not was expected, only a exercise bike and elliptical
Business response:
Thank you for sharing your experience with fellow travelers. We are glad you were pleased with your suite. We understand that fresh and clean accommodations are of the utmost importance, and we are very proud of our housekeeping associates for the great work they do. Thank you for taking time out of your day to recognize our efforts. However, we regret your disappointment with our fitness center. We hope you choose Extended Stay America any time your travels bring you back this way. Sincerely, Hotel Management
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Business response:
Thank you so much for the terrific rating regarding your stay at Extended Stay America. We hope you are already planning another trip our way. Sincerely, Hotel Management
Business response:
Luke, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management.
Business response:
Careem, we hope that overall you enjoyed your stay, and we would love to have another opportunity to welcome you back for a flawless experience. Sincerely, Hotel Management
They don't bother you. I stayed in peace. Still staying.
Business response:
Silo, traveling can be challenging enough, so we at Extended Stay America strive to make it stress-free for all our guests. We are thrilled to know that we are able to provide you with a comfortable and quiet stay. Please enjoy the rest of your visit. Sincerely, Hotel Management
You should be aware and know of this... They were terrible honestly when it came to communication and were also very rude as well. They then began to be impatient with me. The rooms werent even up to par at all.
Business response:
Thank you for reviewing your stay with us. We regret we were not able to meet your expectations and apologize for the unprofessional behavior of our staff. We will share your comments with appropriate individuals and ensure we are more consistent in our service delivery going forward. We hope to have the chance to welcome you back and redeem ourselves. Sincerely, Hotel Management
Had old pizza in the microwave and bowl underneath the bed, pad rapper on top of the closet plus no face towels in the bathroom, refrigerator smelled bad....
Business response:
Tina, thank you for evaluating your stay. We apologize for the items that were overlooked in the preparation of your room. Your feedback helps us identify ways to improve our overall service, and for that, we are grateful. We value you as our guest and regret the inconvenience caused. We hope the rest of your stay was ideal and that you will give us another opportunity to serve you in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Arden Way
How is Extended Stay America - Sacramento - Arden Way rated?
Extended Stay America - Sacramento - Arden Way has a 3.3 star rating with 2,720 reviews.
When is Extended Stay America - Sacramento - Arden Way open?
Extended Stay America - Sacramento - Arden Way is open now. It will close tomorrow at 12:00 a.m.