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Extended Stay America - Sacramento - Arden Way
- Hotels
- Sacramento, CA
About this business
Location details
2100 Harvard St., Sacramento, CA, 95815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Comfortable but a little noisy The lodging is very conveniently located and has a large parking lot. Check-in was quick and efficient. The room was roomy and comfortable; it had a desk and desk chair as well as a lounge chair, two burner stove and a full-sized refrigerator. Because of the pandemic, however, no dishes, cookware or coffee pot. The stay was quiet and relaxing except Saturday night - when the neighbor next door decided to hold a party outside our door. We had to call front desk to complain. The noise stopped 5-1... read more
Chill The remote control wouldn’t work for the TV so I couldn’t use the TV. It was a smoking room so I can’t complain about the smoky smell but there was a smoky smell but I guess that’s to be expected.
Business response:
Jon, thank you for the feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Couldn’t check in till 3pm. Had to use the restroom said no to public restroom. Said go to the mall. What’s up with that.
Business response:
Thank you for your candid review as we do value your feedback. We regret not meeting your expectations and apologize for the service issues you encountered. We will share your comments with our team and take steps to ensure we are more consistent in our service delivery. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for your feedback. Sincerely, Hotel Management
This place needs to eat a slice of humble pie Everything was fine except they kept my deposit because they said the towels had stuff on them. I asked uf they had washed them and she said no they just decided they were ruined aling with the top sheet of the bed. Sounds like a scam to me especiakly since everyone knows how much towels cost....definitely not $100 towels. A full bed set at the venetian in vegas costs $250...this hotel did not have that nice of towels. Things like that should be covered in the cost to stay. Very ... read more
Business response:
Thank you for choosing our hotel for your stay. We are very disappointed to see your review, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Arden Way
How is Extended Stay America - Sacramento - Arden Way rated?
Extended Stay America - Sacramento - Arden Way has a 3.3 star rating with 2,723 reviews.
When is Extended Stay America - Sacramento - Arden Way open?
Extended Stay America - Sacramento - Arden Way is open now. It will close tomorrow at 12:00 a.m.