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Extended Stay America - Sacramento - Arden Way
- Hotels
- Sacramento, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2100 Harvard St., Sacramento, CA, 95815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Well Satisfied! Was here couple of nights. Got a great clean room & location. Everything I needed! So happy stayed here.
Business response:
Ofelia, please accept our sincere thanks for reviewing your stay at Extended Stay America. We are delighted to read that your well-kept room and location made such a wonderful impression on you. Your recognition of our efforts will serve to motivate us even more! It was our pleasure to have you as our guest, and we can’t wait to host you again on a future visit to the area. Sincerely, Hotel Management
Please dont pressure people to leave a comment. It was not the worst and need cleaning inside and out
Business response:
Thank you for your review. We apologize for the cleanliness and service issues you encountered during your stay. Please be assured that we have discussed your concerns with our housekeeping team, and we’re working with them to be more diligent with our efforts moving forward. We have also shared your feedback with our team to remind them our main goal is to provide outstanding customer care to our guests. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Rooms could have been updated a little and the door security
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Don't Stay Here If you can pick another hotel, I suggest you do. The room I stayed in looked clean, but the curtains had what looked like phlegm on them and there was hair all over the place. I could hear everything. A train woke me up both days I stayed and my neighbors were loud. Make sure to lock your car up if you stay here because someone might rummage through it like mine. Because of that, i did not feel safe. However, the bed was comfortable and the service was great. Overall, I do not suggest this hotel.
Business response:
Thank you for being our guest and for taking the time to leave feedback. We apologize for the unpleasant experience. You deserved a comfortable and stress-free stay, and we assure you that what you experienced is not typical. However, we would need more information to address your specific concerns. Please do not hesitate to contact our general manager directly if you would like to discuss this matter in more detail. Thank you for being our guest, and we hope you will consider staying with us again. Hotel Management
These wasn’t any coffee cups or utensils. We had to get them from the breakfast room. Did not make much sense.
Business response:
Claude, thank you for your review. We apologize for your disappointment with the in-suite amenities. Please know to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the rooms. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Only thing that needs to change is the shower head.
Business response:
Jose, thank you for choosing to stay with us at Extended Stay America. We're delighted to know you had a pleasant experience. We have discussed your feedback with our maintenance team to fix the problem you mentioned. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
Thanks so much for the terrific rating regarding your visit to Extended Stay America. Making sure that each guest's experience is flawless is what we strive for every day, and your recognition of our efforts goes a long way in motivating us to do even better. We hope you are already planning another trip our way. Sincerely, Hotel Management
Decent Stay, friendly staff. Ok for a place to stay for a night or two. Booked for 2 people but only had towels for one. Front desk tok care of us immediately.
Business response:
Thanks for sharing your comments online regarding your visit to Extended Stay America. It is a delight to know you had a pleasant stay and that our friendly service made for a great experience. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Arden Way
How is Extended Stay America - Sacramento - Arden Way rated?
Extended Stay America - Sacramento - Arden Way has a 4.2 star rating with 1,496 reviews.
When is Extended Stay America - Sacramento - Arden Way open?
Extended Stay America - Sacramento - Arden Way is open now. It will close tomorrow at 12:00 a.m.