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Extended Stay America - Sacramento - Arden Way
- Hotels
- Sacramento, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2100 Harvard St., Sacramento, CA, 95815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Dog friendly. Clean. Comfortable. Kitchen with full size fridge. If there is any negative I would say that the TV would be better mounted on wall and need more lical channels. Could use more pillows too. Other than that all good. My family and dog had a good stay.
Business response:
Thank you for your stay at Extended Stay America with your furry friend! We're glad to know you liked your well-appointed room and that overall you had a pleasant time with us. However, we're sorry for not meeting some of your expectations. We have taken a note of your feedback as it will help us to improve our facilities moving forward. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management
clean no frills OK The place is clean. No frills, get what you pay for. Only bad thing was obnoxious drunk neighbors who woke us up. The front desk staff did shut them up
Business response:
Michael, thank you for being our guest. We are pleased to know you had an overall pleasant time, but we are sorry for the issues you had due to the neighboring guest. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Good area, close to the mall and movies. Liked to kitchen and clean room.
Business response:
Linda, thank you for the excellent review of Extended Stay America. We're glad to know our location was convenient for you and that you liked your well-appointed room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for your visit. We are glad to see you had an overall good stay but apologize for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Clean and spartan Positives: room was clean; wi-fi was free (but slow), location was very convenient, and staff was friendly and helpful. Negatives: facility is old -- door wasn't hung squarely in the frame, leaving gaps. "Lobby" is a tiny room with only one person at the desk, and all steps are very time-consuming. Card keys had a tendency to stop working. Traffic noise was a problem, requiring me to leave clock radio on white noise to drown it out.
Taxi took too long. Not at the same level of quality as other extended stay locations.
Business response:
Fred, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Arden Way
How is Extended Stay America - Sacramento - Arden Way rated?
Extended Stay America - Sacramento - Arden Way has a 4.2 star rating with 1,496 reviews.
When is Extended Stay America - Sacramento - Arden Way open?
Extended Stay America - Sacramento - Arden Way is open now. It will close tomorrow at 12:00 a.m.