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Extended Stay America - Sacramento - Arden Way
- Hotels
- Sacramento, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2100 Harvard St., Sacramento, CA, 95815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was very nice and helpful. Room was clean. They stated a breakfast is included. It was not a continental breakfast. Oatmeal packet and coffee is not "Breakfast"
Business response:
Thank you for choosing our hotel. We are pleased to know you liked your accommodations and that you appreciated our associates. However, we are sorry you were unhappy with our breakfast offerings. Your feedback has been shared with our brand leaders to determine new choices. Thanks again, and we hope to see you back in the future so that we can provide with an even better stay. Sincerely, Hotel Management
It’s ok but the only thing is they should improve the cleanliness inside the room . Especially the bathroom the toilet bowl needs more improvement in cleanliness .,but I’m did had good rest , it’s quite the all around..thanks
Business response:
Ferdinand, thank you for being our guest. Although overall you had a pleasant stay with us, we are sorry for the cleanliness issues you encountered. We have asked our housekeeping team to be more diligent going forward. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Review of Hotel Good value Nice kitchen and microwave
Business response:
Richard, thank you for choosing to stay at Extended Stay America. It's nice to know you had an enjoyable stay and you found us to be a good value. Your review is appreciated, and we hope you will visit us again. Sincerely, Hotel Management
spacious, clean and good area. The staff was great.
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were impressed with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Rosario, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Nice bed, bad encounter King bed was very comfortable. However, the front desk gave me an attitude when I called and inquired about an ice machine. She simply could have said no. Instead, she matter of factly told me that's why there's an ice tray in the freezer. She also told me to go to the convenience store. It came off as very rude.
Business response:
Jan, thank you for being a guest at our hotel. We are glad to know you liked the comfort of your cozy bed and had an overall comfortable stay with us. However, we apologize for the way our associates dealt with answering your question. We have discussed your feedback with the concerned team in an effort to improve the level of our service going forward. Thank you once again for being at Extended Stay America, and we look forward to serving you better on your next trip to our city. Sincerely, Hotel Management
Business response:
Crissi, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Amazing
Business response:
Stephen, thank you for being a guest at Extended Stay America. Delivering splendid experiences and excellent service to all of our guests is what we strive for, and we thank you for letting us know we could make this happen for you. Your review is appreciated, and we hope to be your 1st choice of hotel in the future as well. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Arden Way
How is Extended Stay America - Sacramento - Arden Way rated?
Extended Stay America - Sacramento - Arden Way has a 4.2 star rating with 1,576 reviews.
When is Extended Stay America - Sacramento - Arden Way open?
Extended Stay America - Sacramento - Arden Way is open now. It will close tomorrow at 12:00 a.m.