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Extended Stay America - Sacramento - Arden Way
- Hotels
- Sacramento, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2100 Harvard St., Sacramento, CA, 95815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was dirty Last minute check in and no other rooms were available. The staff was great and this was last room possible. I had no other choice but to stay. The bathroom smell and refrigerator was loud and kept going off during the night.
Business response:
The staff and I read your comments about your stay with us. We appreciate the kind comments about our staff; however, we apologize that your room was not to our company’s high standards. To prevent this from happening again, I will be reviewing our room inspection procedures with our staff. Thank you very much for bringing this to our attention. We would love to have another chance to provide you with a better experience the next time you're in town.
No cooking gear Room was very nice and in good condition; good location.
Business response:
I want to thank you for taking the time to post a review of your stay. Please accept our apologies that we failed to explain our dishware policy upon check-in. While we no longer keep dishes in guest rooms, these items are available upon request for no additional charge. Still, I truly appreciate your comments regarding our comfortable rooms and convenient location. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Fin overnatningsmulighed lidt udenfor centrum Vi har været i Sacramento for to dage og har haft en positiv oplevelse i dette hotel/motel.
Nice but bad neighborhood Excellent place to stay for business but a very shady neighborhood all around it though. A big plus is how close Arden Fair Mall is. The staff were friendly and efficient.
Business response:
I want to thank you for taking the time to post a review of your stay. I am pleased to hear that you found our staff to be friendly and efficient during your visit. We are sorry that you feel the neighborhood didn’t fit your needs, but are happy to read that we provided you great service. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Solicite una habitación de no fumadores y los huésped fumaban igual en todos los pasillos. Pese a que nos quejamos no hubo solución, ni nos cambiaron de habitación...w
I most likely will go to another hotel when I am i I most likely will go to another hotel when I am in the area
Business response:
The staff and I read your comments about your experience with us. I am sorry to hear that you didn’t enjoy your stay. To uphold our company’s high standards, we will continue to strive to provide each guest with a comfortable stay and great customer service. I am grateful for the feedback you provided so we are able to continually improve our hotel. We would love to have another chance to provide you with a better experience the next time you're in town.
Nice hotel stayed there for the 4th ofJuly I arrived early and they let me check in.The staff was nice but when I called them to bring me dishes no one answered the phone.The were clean and i loved it.I will be back soon
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies for the service issues you experienced. Still, I am glad you had a pleasant stay overall. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Frequently asked questions about Extended Stay America - Sacramento - Arden Way
How is Extended Stay America - Sacramento - Arden Way rated?
Extended Stay America - Sacramento - Arden Way has a 4.2 star rating with 1,576 reviews.
When is Extended Stay America - Sacramento - Arden Way open?
Extended Stay America - Sacramento - Arden Way is open now. It will close tomorrow at 12:00 a.m.