This profile has been claimed by the business owner or representative.
Extended Stay America - Sacramento - Arden Way
- Hotels
- Sacramento, CA
About this business
Location details
2100 Harvard St., Sacramento, CA, 95815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room It had a weird smelling it. Had was always too warm.
Business response:
Thank you for staying at our hotel and for taking the time to post a review. We are sorry for the problems you encountered with your suite. We are working to remedy the issues you mentioned so the next time your stay will be absolutely perfect. You are a valued customer and everything we do is aimed at providing you with an excellent experience. Please come back and see us again. Sincerely, General Manager
The hotel is close the to the freeway. The room was clean and smelt nice. Receptionist was amazing and nice to talk to. Nothing much to complain about.
Business response:
Thank you for selecting Extended Stay America - Sacramento - Arden Way for your visit and for sharing your comments. We are pleased to read that you liked our front desk service, convenient location and your well-kept accommodation as well. It was our pleasure serving you, and we hope to have you back with us soon. Sincerely, General Manager
Nice hotel for my week long stay I stayed here for one week. This was a very comfortable place to stay. The room is cute and has all the conveniences of home. It was very clean and relaxing. It's located right on a Main Street so it very close to a lot of shopping and places to eat. This is a very congested area with so much traffic all of the time and people drive crazy! This deterred me from doing many things. My room or the bedding was never cleaned during my entire stay. Apparently this is their policy but I didn't like ... read more
Business response:
Thank you so much for your positive feedback about your experience at Extended Stay America - Sacramento - Arden Way. We are glad that you liked your well-equipped accommodation, our central location and friendly associates. However, we apologize you were unhappy with our housekeeping services. While this service is designed for long-term guests, offering minimal intrusion to their stay, we are happy to offer it to you at a minimal fee. Towels and linens may be exchanged at the front desk anytime and are complimentary. Kitch... read more
Business response:
Thank you for choosing the Extended Stay America Sacramento - Arden Way for your stay and for the five-star feedback! I am pleased to see how much you enjoyed our facilities and friendly service. If you are back in our area, please come and stay with us again. Sincerely, General Manager
Business response:
Thank you for choosing the Extended Stay America Sacramento - Arden Way for your stay and for the five-star feedback! I am pleased to know that you enjoyed our facilities and helpful service. If you are back in our area, please come and stay with us again. Sincerely, General Manager
Decent low cost hotel 2 minutes from Arden Mall Decent hotel in safe but fair area. Rooms clean, hotel staff friendly and responsive. No pool. Hotel was located well to CSU. About 2 minutes from Arden Mall, and alot of good restaurants ie BJ's brewhouse, Cheesecake Factory, Outback Steakhouse, Ihop, and alot of others. Clean, nice gas station across from mall. Hotel right near Hwy 80 so great access to freeway. Overall a nice stay.
Business response:
Thank you for being our guest and for posting your kind review. We're glad to read that our location was perfect for your trip, and that you liked your accommodation and our attentive staff. We are also happy that you enjoyed the great value we offer. Thanks again, and we hope you will choose Extended Stay America Sacramento - Arden Way on your next visit to our area. Sincerely, General Manager
convenient, just off the freeway only negative was there were a lot of shady looking characters loitering around outside in the parking lot.
Business response:
Thank you for choosing to stay at Extended Stay America Sacramento - Arden Way during your visit to our area. We are delighted to hear you had an overall enjoyable stay, and our location close to the freeway was perfect for your needs. We are also happy that you liked your accommodation. Having said that, we are sorry for any inconvenience caused. We appreciate you being our guest and look forward to welcoming you back! Sincerely, General Manager
Worth the stay Was good choice, just needs to check that room has everything in there before you let customers stay.
Business response:
It was our pleasure having you as our guest at Extended Stay America - Sacramento - Arden Way, and thank you for sharing your review with other travelers. It is great to read you enjoyed your stay and found our services to be of a good value for the price. We appreciate your observation regarding the in-room amenities. Since our suites are designed for guests staying multiple nights desiring home-like living, guests often bring their own amenities. Kitchenware for your suite is also available and kept at the front desk to en... read more
Our stay was great, just smelled like weed coming from the other rooms. With our little ones being allergic to cigarettes got us a little worried since we are from out of state visiting and having a non smoke room. Other than that, we enjoyed our stay.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America Sacramento - Arden Way. We are glad you had a pleasant stay overall at our hotel. We regret for the smoke smell you encountered. We try to provide a safe environment to the guests. Thank you for bringing this to my knowledge. We hope to see you and your family soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Sacramento - Arden Way
How is Extended Stay America - Sacramento - Arden Way rated?
Extended Stay America - Sacramento - Arden Way has a 3.2 star rating with 2,677 reviews.
When is Extended Stay America - Sacramento - Arden Way open?
Extended Stay America - Sacramento - Arden Way is open now. It will close tomorrow at 12:00 a.m.