Extended Stay America - Sacramento - Arden Way

Anonymous 

on Expedia

5 years ago

Horrible dirty Roaches 

Na 

on Expedia

5 years ago

Hotel was run down, dirty, bad oders, and shady people all around. Door didn't even shut all the way. We were actually scared to stay there so we canceled our stay and went elsewhere. Worst experience I have ever had at any hotel. Felt like a slum and ridiculously over priced for what it was. I would not pay $20 to stay at this place. 

Amber 

on Expedia

5 years ago

They dodnt tell me until i had paid for the room that i couldnt pay the deposit in cash. So paid for a room and had to sleep in my cat. 

Alicia 

on Expedia

5 years ago

NVER AGAIN First of all, I was with my handicap aunt and they put us on the 3rd floor all the way at the end of the hallway. This happened even after I called the night before our check in to let them know what I needed. After we got in the room smelled like stale cigarettes and the people next to us would stand in the breezeway and smoke. At first the TV didn't work and the air-conditioner wasn't working properly. I had to call the front desk several times before Brandon came up to try to help. He was able to get things wor... read more

Amanda 

on Expedia

5 years ago

I usally love to stay here but not this time. From check in to the whole stay it was problem after problem. My room was dirty I spent 2 hours cleaning it. Then they were under construction so it was very loud. Lastly my sink over flowed and I was stuck cleaning up after it and the floor was drenched in gross greasy water. They were suppose to be here in the morning to fix it and they showed up at 6 pm at night. I paid way too much to have to put up with that. Then the woman working the office late Sunday nite was very very r... read more