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Extended Stay America - Sacramento - Elk Grove
- Hotels
- Elk Grove, CA
About this business
Location details
2201 Longport Ct., Elk Grove, CA, 95758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I travel a lot and i stay in this room once a week. i enjoy the cleanness and the housekeeping. very quiet and close tot he freeway
Business response:
We appreciate your loyalty towards Extended Stay America and the wonderful feedback about your experience here. It feels so good to know you were impressed with your well-maintained room each time you have been here. Thanks for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
Breakfast is too little and not real good. The floors are thin; therefore, the parties above can easily be heard. Not so sure about the security of the area. One truck had a window broekn into.
Business response:
Thank you for staying with us and for taking the time to voice your concerns. We apologize for the unpleasant experience. We are sorry that you experienced vandalism to your property during your stay with us. We understand the frustration and financial burden of costly vehicle repairs. We take the safety and security of our guests and their property very seriously. Our management team has been working to prevent future incidents of this nature. Thank you again for being our guest, and we hope you will give us another chance ... read more
Convenient, easy access, close to freeway, shopping, gas, food, room clean
Business response:
Thank you so much for this awesome review and the compliments regarding your stay. We strive to make our guests' travel needs as easy as possible, and we are glad we could assist you. Thanks again for choosing Extended Stay America, and we look forward to welcoming you back. Sincerely, Hotel Management
Great location. Quiet. They didnt have an iron or a blow dryer in the room but the front desk was quick to supply them when requested.
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're glad to know you were pleased with the excellent service provided by our staff and that our location was convenient for you.It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Lee,thanks for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
I enjoyed our location of the room and the cleanliness.
Business response:
Mary, thank you for staying at Extended Stay America. We are delighted to know you were impressed with our well-maintained property and that our location worked well for your needs. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
It was a nice place. Clean. Quiet. Had all the items listed in the accomendation .
Business response:
Linda, thank you for taking the time to review Extended Stay America. We’re glad to know you liked our well-kept room and that overall you had a pleasant time with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Usually good hotel but this time it was dirty I didn’t expect to check in with no dishes or silverware. I had to go out to eat instead. The non smoking room was near the front and I smelled smoke all night. The microwave was dirty and I got a yeast infection from the sheets ... apparently not cleaned as well.
Business response:
Angela, thank you for being loyal to our brand. We are sorry for the cleanliness issue you experienced in your room and that you were unaware of our kitchenware policy. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell and to thoroughly inspect the suite before accommodating to our guests. We appreci... read more
Old,not a very clean hotel,requested roll away bed 3 weeks in advance - not available, continental breakfast its a joke...coffee,granola bars ,packages of oatmeal, small cupcake.really? Sorry,not again will be book this hotel
Business response:
Mira, thank you for being our guest. We are sorry for the difficulties you faced during your stay. Your comments with regards to our grab-and-go breakfast will be shared with our Brand Leaders to determine new breakfast. Also, your feedback will be shared with the appropriate team members to be more diligent moving forward. Please accept our apologies, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Elk Grove
How is Extended Stay America - Sacramento - Elk Grove rated?
Extended Stay America - Sacramento - Elk Grove has a 3.2 star rating with 2,523 reviews.
When is Extended Stay America - Sacramento - Elk Grove open?
Extended Stay America - Sacramento - Elk Grove is open now. It will close tomorrow at 12:00 a.m.