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Extended Stay America - Sacramento - Elk Grove
- Hotels
- Elk Grove, CA
About this business
Location details
2201 Longport Ct., Elk Grove, CA, 95758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was perfect for my friend and I. Comfy bed, clean sheets, clean bathroom. The only thing we weren't too pleased with was the fact that the part of the floor that was hardwood was a little sticky and dirty. Other than that, overall stay was pretty solid. Chances are pretty high that a pet has been in your room before you (not that thats a bad thing), a lot of people had dogs with them during their stay.
Business response:
Thank you for choosing the Extended Stay America. We are glad to know how much you liked our comfortable beds and the great condition of your room.Thanks again for including us in your travel plans. We can’t wait to welcome you back. Sincerely, Hotel Management
This was I believe our 4th. visit to your property, and we will be staying there again in a few weeks! We always irrive late and staff is always curtious and prompt.
Business response:
Blair,we are thrilled you considerExtended Stay America as your home-away-from-home when in the area! We are happy you continue to enjoy our hospitality and our comfortable accommodations. It is our pleasure to see a familiar face return to visit with us, and we look forward to seeing you again. Sincerely, Hotel Management
Great place to stay and I will stay there again
Business response:
George, we appreciate you being our guest. Thank you for letting us know your visit at Extended Stay America was perfect in every way. We look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Takayuki,thanks for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
ADA room; smelled of smoke & loud next to elevator Only one ADA room; it was loud next to elevator, but this was the only room to stay with my family
Business response:
Angela, thank you for staying at Extended Stay America. We are sorry for the maintenance and cleanliness issues you experienced. Corrective action has already been taken in the appropriate team to ensure that this doesn't happen again. Thanks again, and we hope to see you back in the future so that we can make it up to you. Sincerely, Hotel Management
I just needed a place to sleep so it was fine. It was odd when I was checking in there was a couple before me and the front desk person had to go to the room to see if it was ready. there was no one else up front. I am not sure why he couldn't just radio housekeeping?? I don't think the front desk should be left unattended like that. I also found it weird that he has to step aside from the front to process the receipt. I guess its from a computer that is not right where he stands but its just weird. I worked in a hotel for f... read more
Business response:
Thank you for staying at our hotel. We are sorry for the front desk service issue you experienced and regret the inconvenience it caused. We have made a note of your feedback and have shared it with the appropriate team so that we can improve our future guest's experience. Thanks again for sharing a review, and we hope we have the opportunity to welcome you back soon. Sincerely, Hotel Management
Good room layout but “breakfast “ had poor selection.
Business response:
Becky, thank you for being our guest at Extended Stay America. We are delighted to know you were impressed with the ambiance of your room and that you had a pleasant time with us. However, we are sorry you were unhappy with our grab-and-go breakfast offerings. Your feedback will be shared with our brand leaders to determine new breakfast choices. We appreciate your business and hope to see you back soon. Sincerely, Hotel Management
Our overnight stay It was okay, the room has a kitchen and fridge. The staff was friendly.
Business response:
Thank you for choosing our hotel. We are glad to know you were impressed with our associates and that you also liked your fully-equipped kitchen. We appreciate your business and hope to see you back in the future. Sincerely, Hotel Management
Business response:
We are thrilled to receive your complimentary rating. We work hard to make sure our guests enjoy every aspect of their visit, so review such as yours tell us that we are succeeding. We look forward to serving you again at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Elk Grove
How is Extended Stay America - Sacramento - Elk Grove rated?
Extended Stay America - Sacramento - Elk Grove has a 3.2 star rating with 2,523 reviews.
When is Extended Stay America - Sacramento - Elk Grove open?
Extended Stay America - Sacramento - Elk Grove is open now. It will close tomorrow at 12:00 a.m.