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Extended Stay America - Sacramento - Elk Grove
- Hotels
- Elk Grove, CA
About this business
Location details
2201 Longport Ct., Elk Grove, CA, 95758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Was a little disappointed didn’t have kitchen stuff and breakfast in am was all packaged food.
Business response:
Carly, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. Please know to ensure the cleanliness of kitchenware they are kept at the front desk. Also, we will share your feedback with our Brand Leaders to determine new breakfast offerings. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Checking out houses in the area, great people at the front desk.
Business response:
Danielle, thank you for choosing Extended Stay America and taking the time to review your stay. Our staff works hard to ensure each guest has a great experience. Even though we are here to please, it is always nice to be recognized for a job well done. On behalf of everyone here, we invite you to stay with us again the next time you visit Elk Grove. Sincerely, Hotel Management
Business response:
Chris, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Decent hotel, the grab and go breakfast in the morning was a nice touch.
Business response:
Jeremy, thank you for being our guest at Extended Stay America. It’s a pleasure to know you liked our well-kept property and that you were able to start your day off right with our grab-and-go complimentary breakfast. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
I enjoyed it alot.! No complaints.
Business response:
Adrian, thank you for choosing Extended Stay America. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Front dest service was very slow. Wifi is not much quicker. Bare bones room. All rooms have kitchenettes but they are stripped bare, giving the feeling of living in an empty space. Not even a glass for water. No in-room coffee, only 3 hangers in the closet. Breakfast consisted of a paper cup of coffee and a packaged bun while standing in the lobby.
Business response:
Aly, thanks for evaluating your visit to our hotel. Although you liked certain aspects of our hotel, we apologize that we didn’t explain our kitchenware policy to you upon arrival and are sorry for that our breakfast offerings weren't to your satisfaction. Kindly note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you'll choose ... read more
Fair No temp control for room Bathtub stopper broken Very clean
Business response:
Lee, thanks for sharing your review online. We are pleased to read you had a good stay with us and that our offerings were to your satisfaction. Your feedback has been shared with the maintenance team to review and action. Thank you for being our guest, and we hope to have a chance of hosting you on a future date. Sincerely, Hotel Management
Business response:
Elizabeth, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
It smelled so bad in the hotel, in the hallways and in our hotel room. Gross!! I felt like I was staying in a hole in the wall cheap ass motel. Not staying here again.
Business response:
We apologize for the unpleasant smell you experienced on your stay. We work hard to provide a clean and comfortable environment, and we are sorry the odor compromised your experience. We will follow up on your concerns to ensure we are well poised to serve you better during your next stay. We hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Elk Grove
How is Extended Stay America - Sacramento - Elk Grove rated?
Extended Stay America - Sacramento - Elk Grove has a 3.2 star rating with 2,523 reviews.
When is Extended Stay America - Sacramento - Elk Grove open?
Extended Stay America - Sacramento - Elk Grove is open now. It will close tomorrow at 12:00 a.m.