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Extended Stay America - Sacramento - Roseville
- Hotels
- Roseville, CA
About this business
Location details
1000 Lead Hill Blvd., Roseville, CA, 95678, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice place to stay Nice area by a mall with plenty of restaurant options around. Very clean grounds and lobby area. Rooms were decent but not amazing. Comfortable in a typical hotel room way. Could use some mattress and bedding upgrades but we slept comfortably. Kitchen space was cheap cabinets but were good for the use.
Business response:
Amy, thank you for being our guest at Extended Stay America. It’s a pleasure to know you loved our ideal location and had a comfortable stay with us. We have taken a note of your feedback as it helps to improve our future guests’ experiences. On behalf of everyone here, we invite you to visit us again. Sincerely, Hotel Management
Smelled like smoke !
Business response:
Thank you for being our guest. Although overall you had a pleasant with us, we apologize for the smoke smell you experienced on your stay. We work hard to provide a clean and comfortable environment, and we are sorry the odor compromised your experience. We will follow up on your concerns to ensure we are well poised to serve you better during your next stay. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
There were some stains in the carpet and bathroom floor wasn't swept well. But overall I couldn't complain about my stay here. Big comfortable bed, cable tv and fridge were all i needed for my couple nights as a guest. If I ever need future shelter in Roseville, I'd definitely consider Extended Stay. Nice room for the price
Business response:
Tone, thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your well-equipped suite and found us to be a good value. Also, we have taken a note of your feedback and will share it with our housekeeping team to be more diligent going forward. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
The bath tub stopper didn't work correctly and required some finesse and the shower head sprayed from where the plumbers tapes was. There was also still ajax/comet in the toilet from the cleaning staff. Otherwise it was a decent stay.
Business response:
Thank you for the comments. We are sorry your stay was interrupted by maintenance issues with your bathroom. We have gotten with our maintenance team and we are working on the problem. We appreciate you letting us know and we hope you will choose us again in the future for an improved experience. Sincerely, Hotel Management
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Had to call front desk coz there were no towels in the room. Fitted sheet had a hole. Location is great.
Business response:
Thank you for being our guest. Although you liked our ideal location, we are sorry for the inconvenience you had due to the towels and for the cleanliness issue you had in your room. We have asked our housekeeping team to be more diligent going forward. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
It has a clean room and bathroom and affordable price. Nice location
Business response:
Thank you for taking the time to evaluate your stay. We are happy to know that you liked our affordable rates and your well-appointed room. However, we are sorry for your disappointment with our in-room amenities. Since our suites are designed for guests staying multiple nights desiring home-like living, these guests often bring their own bath amenities such as hairdryers and toiletries. These items are available and complimentary at the front desk at any time. We hope you give us another chance to serve you better in the fu... read more
Person who checked me in was two opinionated. He may have been a little overwhelmed as there were computer issues he was dealing with.
Business response:
Thank you for the feedback about your stay at our hotel. We are sorry to know there were some concerns during your stay. To make sure this doesn't happen again, we are actively working with our staff to improve our guest experience. We hope you will give us another opportunity to provide you with the excellent experience you deserve. Sincerely, Hotel Management
Just ok Room was dirty. Drain in sink was clogged. Too many homeless hanging in area. People were smoking right next to doors to get in and out not appealing.
Business response:
Jami, thank you for choosing our hotel on your visit to the area. We are disappointed to read that we did not live up to our typical standards, and we are truly sorry your stay was anything less than exceptional. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Roseville
How is Extended Stay America - Sacramento - Roseville rated?
Extended Stay America - Sacramento - Roseville has a 2.9 star rating with 2,278 reviews.
When is Extended Stay America - Sacramento - Roseville open?
Extended Stay America - Sacramento - Roseville is open now. It will close tomorrow at 12:00 a.m.