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Extended Stay America - Sacramento - Roseville
- Hotels
- Roseville, CA
About this business
Location details
1000 Lead Hill Blvd., Roseville, CA, 95678, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your rating. We want every guest to have a pleasant experience, but we are sorry we fell short in some aspects. We hope to have another chance so we can deliver you a much better experience. Sincerely, Hotel Management
the lady working was kinda odd. we checked in late so maybe she just didn't know what she was doing.
Business response:
Chad,we appreciate your kind words about the dedicated team of professionals who served you while you were our guest at Extended Stay America. We are so happy we exceeded your expectations and provided you with a spectacular experience. We thank you for being our guest and hope to see you again soon! Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
clean room
Business response:
Thank you for choosing Extended Stay America. We are glad to know you were impressed with our well-appointed accommodation and that you had a nice time with us. It was a pleasure accommodating you, and we hope to see you back soon. Sincerely, Hotel Management
The motel is located in a good spot in town; however, it has aged some through the years. The stay was fine, but the facilities just seemed a little old. Some cigarette smoke still lingered in the halls. We didn't like the fact that there was a kitchenette, but one had to go to the desk to get bowls, plates, utensils, a toaster, etc. Overall, we were fine, but we thought the place needed a little upgrading.
Business response:
Bob, thank you for being our guest at Extended Stay America. We are happy to know that you liked our convenient location, but we are sorry for not meeting some of your expectations with our facilities. We hope this did not overshadow your otherwise positive stay with us and that you will choose us again in the future. Sincerely, Hotel Management
exceeded my expectations I am really impressed with this Extended Stay. 1. The price, very reasonable. 2. The staff is so friendly and accommodating. 3. It is a secured building. There's no outside access. Anyone who comes in the building has to come through the main front entrance or have a room key, to do so. I recently on my last trip I stayed at a different Hotel, for financial reasons. I will not make that mistake again. Trying to cut corners save a little money sometimes is really not worth it. Looking at the bigger pi... read more
Business response:
Thank you for such a fantastic review and for taking the time to let us know your stay at Extended Stay America was perfect in every way! Your comments will be shared with the team, and they will be thrilled to know they exceeded your expectations. They are devoted to ensuring each guest has a wonderful experience and will be happy to know their efforts are appreciated. We hope you will visit us again when your travels bring you back to the area! Sincerely, Hotel Management
Business response:
John, thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Business response:
Ronald,thank you for your visit. We are glad to see you had an overall good stay but apologize for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Nice hotel with easy access to dining and shopping Traveling from out of state, needed last minute accommodations for me and service dog when another short term rental house didn't work out. Hotel check-in was easy, room facilities were dated and could use some renovation, but reasonably comfortable. The room was quiet, didn't hear outside noise. Some longer term residents advised there was someone sleeping under a bush nearby, so I avoided that area, but otherwise felt safe walking the dog in the evening.
Business response:
Kate, thanks for taking time to share your review online. Although you liked our location and had a pleasant stay, we apologize that we couldn’t live up to our promise of providing you a perfect stay. Your feedback is shared with our housekeeping team to be more diligent going ahead. We hope to have another chance to deliver you with an exceptional experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Roseville
How is Extended Stay America - Sacramento - Roseville rated?
Extended Stay America - Sacramento - Roseville has a 2.9 star rating with 2,353 reviews.
When is Extended Stay America - Sacramento - Roseville open?
Extended Stay America - Sacramento - Roseville is open now. It will close tomorrow at 12:00 a.m.