This profile has been claimed by the business owner or representative.
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
1000 Lead Hill Blvd., Roseville, CA, 95678, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Average stay in Roseville It was ok. Not the most comfortable bed, but fine. Disappointed that basic kitchenware had to be requested but then wasn't readily available. The rooms were clean and in decent condition. Location was good. Liked being able to cook in my room.
Business response:
Allegra, thanks for being our guest. We are happy you liked your room as well as our location. However, we are sorry we missed meeting some of your expectations. Kitchenware for your suite is available and kept at the front desk to ensure cleanliness and your feedback will be shared with our management team to ensure we have sufficient kitchen supplies. We truly hope this unfortunate situation will not prevent you from staying with us again. Sincerely, Hotel Management
A very good hotel with super employees at the desk The questions on last page asked if we would recommend this to a friend and WE DEFINITELY WOULD. The breakfast was wonderful and the gals kept everything - tables cleared and cleaned and the food was up to temperature, and serving dishes kept full. This was a busy weekend with the hotel filled - EVERYTHING was up to par, even though they had a very bad water problem, but the staff worked together and GOT THE JOB DONE with not much inconvenience to the guests.
Business response:
Our thanks for reviewing your stay at the Extended Stay America. We are glad we met all your expectations and that you especially appreciated our excellent staff members. Thank you once again for recommending us, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for your rating. We want every guest to have a pleasant experience, but we are sorry we fell short in some aspects. We hope to have another chance so we can deliver you a much better experience. Sincerely, Hotel Management
Business response:
Thank you for your rating. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management
Business response:
Travis, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Business response:
Travis, thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
So so hotel No hair dryer available, only shampoo in the room. No lotion, etc.
Business response:
Mary, thank you for staying at our hotel and for sharing your comments. We appreciate feedback such as yours, as it helps us to improve our service. We are sorry we were less than perfect in providing a wonderful, memorable stay. Your concerns are being shared with the team in an effort to earn your perfect rating next time. We would love another chance to welcome you so we can provide you with the outstanding service you should certainly expect from us. Sincerely, Hotel Management
Great location to Kaiser I would definitively recommend this hotel. It was close and a convenient drive to Kaiser. We ended up needing to stay another night without being able to go back to re-check in and they told us no problem. Just book through Hotels.com and they would make sure our room was untouched. The only thing I would say negative is their "breakfast bar" is really only a "snack bar". Other than that, we would stay there again because of the location to Kaiser.
Business response:
Charlene, our thanks for reviewing your stay at Extended Stay America. We are delighted you enjoyed your stay with us and that our convenient location made it even better. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Smoking Rooms vs. Non Smoking Rooms There were no non-smoking rooms available so I had to take a smoking room which was smelly and not clean.
Business response:
James, thank you for choosing to stay with us. We are glad overall you had a pleasant stay. However, we are sorry we were unable to provide you with the room of your choice and regret the cleanliness issues you encountered. We are working with our team to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope this unfortunate situation will not prevent you from staying with us again. Sincerely, Hotel Management
Extended Stay America - Sacramento - Roseville has a 4.1 star rating with 1,143 reviews.
Extended Stay America - Sacramento - Roseville is open now. It will close tomorrow at 12:00 a.m.