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Extended Stay America - Sacramento - Roseville
- Hotels
- Roseville, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1000 Lead Hill Blvd., Roseville, CA, 95678, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Danelle, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Business response:
Linda, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
It was quiet and the service was great by ben. But the towels we had in the bathroom was dirty and the floor was sticky.
Business response:
Michael, thank you for being our guest Extended Stay America. We are glad to read that you liked our courteous associates, but we are sorry for the cleanliness issues you had and the inconvenience it caused. We hope this did not overshadow your otherwise positive stay with us and that you will choose us again in the future. Sincerely, Hotel Management
Good Location, check in process was quick, overall room was clean Not so Good - had to call down for basic necessities e.g. shampoo etc. Actually my room had used shampoo. Breakfast even though is continental, was negligent - almost everything was empty and staff didn't seem to be customer service focused, it was more like oh well, you get what's there and that's it.
Business response:
Yvonne, thank you for staying with us and sharing your comments. We are pleased to read that you liked our convenient location and your well-appointed room. However, we are sorry that you were unhappy with our breakfast offerings. We hope this did not overshadow your otherwise positive stay with us and that you will choose us again in the future. Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Too basic for us. This takes basic to a new level. If you’re just going to sleep one night it’s okay. It was too basic for us. There’s no where outside to sit and have a cup of coffee, no coffee pot in the room unless you request it. I didn’t find a hair dryer. The woman Kenya was very nice at the front desk.
Business response:
Marilyn, thank you for taking the time to post a review. We are glad that your overall stay was enjoyable and that you liked the service provided by Kenya. However, we are sorry for not being able to meet some of your expectations. It was our pleasure serving you, and we hope you give us another chance to serve you better in the future. Sincerely, Hotel Management
Very nice to have a simple kitchen so we didn’t have to eat out. Was bummed that they didn’t have an ice machine. Breakfast was coffee, muffins, granola bars,and oatmeal. Very simple
Business response:
Gina, it was a pleasure to have you as our guest at Extended Stay America. We’re glad to know how happy you were with your well-appointed room, but we’re sorry for not meeting some of your expectations. Please know, all our rooms have a full-size refrigerator which has ice trays in it for our guests’ convenience. Therefore, we do not have the ice machine on our property. We also assure you that we will share your feedback with our Brand Leaders so that they can use it while planning the new breakfast offerings. We hope you w... read more
It is a nice property & close to where we wanted to be.
Business response:
Thanks so much for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Convenience
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Roseville
How is Extended Stay America - Sacramento - Roseville rated?
Extended Stay America - Sacramento - Roseville has a 4.1 star rating with 1,143 reviews.
When is Extended Stay America - Sacramento - Roseville open?
Extended Stay America - Sacramento - Roseville is open now. It will close tomorrow at 12:00 a.m.