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Extended Stay America - Sacramento - South Natomas
- Hotels
- Sacramento, CA
About this business
Location details
2810 Gateway Oaks Dr., Sacramento, CA, 95833, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you so much for the perfect rating of your time at Extended Stay America. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area. Sincerely, Hotel Management
Business response:
Thank you for sharing your rating regarding your visit. We hope you enjoyed your stay, and we do want to extend our apologies if your experience didn't meet every expectation. It was a pleasure serving you, and we hope the positive aspects of your visit will bring you back to us in the future. Sincerely, Hotel Management
Business response:
Julie, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Julie, we are pleased your stay was enjoyable, and we want to thank you for your nice rating. All of us at Extended Stay America look forward to your next visit. Sincerely, Hotel Management
JulieDL Very friendly front office, helpful and accommodating. Will recommend, great area close to downtown and airport, and food, gas, ect close by, easy to access freeway also.. oh and PET FRIENDLY..!!
Business response:
It was a pleasure having you as a guest at Extended Stay America. We are thrilled to know you liked the service provided by our associates at the front office and that you found our convenient location perfect for your travel needs. We appreciate your praises and look forward to hosting you soon. Sincerely, Hotel Management
Business response:
Curtis, it was a pleasure having you as our guest at Extended Stay America. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon. Sincerely, Hotel Management.
Business response:
Julie, thank you for rating your nice experience at Extended Stay America. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
Sketchy area, but nice hotel. Too much sketchy in the parking lot. I don’t feel like my car is safe. A meth zone edge. I can’t seem to feel safe under $100 in the Sac area.
Business response:
Michael, thank you for your recent review of our hotel and for sharing your feedback. From your ratings, it seems you had an overall pleasant stay. However, we apologize you did not felt safe. Please know our top priority is the safety and security of our guests, and our team is reliable and well trained. We hope you will return for the perfect stay you deserve. Sincerely, Hotel Management
Dont stay at this place. Horrible, horrible , horrible customer service. Had to argure with the front desk to get what we needed. We booked a room for 4 people. There where no utensils they only gave us two spoons and two knives. We had a sofa bed, with no pillows, no sheets, no blankets i had to argue with fromt desk because they didnt want to give it to us. No towels. We decided to stay the second night no towels room wasnt cleaned at all. Not happy with the stay. Will never go back.
Business response:
Joshua, thank you for your recent stay and comments. Please accept our apologies for the less than positive experience with our front desk associates. We have customer service training in place for our associates so we are sorry this situation was not handled appropriately. We have alerted the front desk team and shared your concerns so this does not happen again. Kindly note, our housekeeping service is provided once a week for guests staying eight or more nights. For those who are staying for shorter periods of time, servi... read more
Frequently asked questions about Extended Stay America - Sacramento - South Natomas
How is Extended Stay America - Sacramento - South Natomas rated?
Extended Stay America - Sacramento - South Natomas has a 2.8 star rating with 3,278 reviews.
When is Extended Stay America - Sacramento - South Natomas open?
Extended Stay America - Sacramento - South Natomas is open now. It will close tomorrow at 12:00 a.m.