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Extended Stay America - Sacramento - South Natomas
- Hotels
- Sacramento, CA
About this business
Location details
2810 Gateway Oaks Dr., Sacramento, CA, 95833, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great location.
Great stay. Key cards didn't work a few times. Other than that, everything is good
Business response:
Andy, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. However, we apologize for the concerns you had with the key cards. We will review this with our team and make sure the problem is resolved immediately. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management
Checking in was great lady at front desk was great. After i was in my room another lady worker knocked on my door wanting to know if i just checked in. Dont you think she should check with the front desk instead of bothering the guest...Dont know why takes so long to get your refund back
Business response:
Joseph, thank you for your review. We are happy to know you had an overall pleasant stay with us. However, we are sorry for any inconvenience you had. We will bring your concerns to the attention of our staff as we continuously strive to improve. Any incidental hold remaining will be refunded back to your account, and this can take your bank a few business days to process. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
The girls infront are awesome easy and fast check in and out . The cleaning ladies on the other’s r end. I had no trash can then once I got a trash can no trash bags then no toilet paper and most of all very limited towels . I left a pair of shoes inside the room and they still have not got back to me after I got told they will call back after 15 min.
Frequently asked questions about Extended Stay America - Sacramento - South Natomas
How is Extended Stay America - Sacramento - South Natomas rated?
Extended Stay America - Sacramento - South Natomas has a 2.8 star rating with 3,278 reviews.
When is Extended Stay America - Sacramento - South Natomas open?
Extended Stay America - Sacramento - South Natomas is open now. It will close tomorrow at 12:00 a.m.