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Extended Stay America - Sacramento - South Natomas
- Hotels
- Sacramento, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2810 Gateway Oaks Dr., Sacramento, CA, 95833, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Julie, thank you for rating your nice experience at Extended Stay America. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
Dont stay at this place. Horrible, horrible , horrible customer service. Had to argure with the front desk to get what we needed. We booked a room for 4 people. There where no utensils they only gave us two spoons and two knives. We had a sofa bed, with no pillows, no sheets, no blankets i had to argue with fromt desk because they didnt want to give it to us. No towels. We decided to stay the second night no towels room wasnt cleaned at all. Not happy with the stay. Will never go back.
Business response:
Joshua, thank you for your recent stay and comments. Please accept our apologies for the less than positive experience with our front desk associates. We have customer service training in place for our associates so we are sorry this situation was not handled appropriately. We have alerted the front desk team and shared your concerns so this does not happen again. Kindly note, our housekeeping service is provided once a week for guests staying eight or more nights. For those who are staying for shorter periods of time, servi... read more
Sketchy area, but nice hotel. Too much sketchy in the parking lot. I don’t feel like my car is safe. A meth zone edge. I can’t seem to feel safe under $100 in the Sac area.
Business response:
Michael, thank you for your recent review of our hotel and for sharing your feedback. From your ratings, it seems you had an overall pleasant stay. However, we apologize you did not felt safe. Please know our top priority is the safety and security of our guests, and our team is reliable and well trained. We hope you will return for the perfect stay you deserve. Sincerely, Hotel Management
Business response:
We are happy you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management
Business response:
Samantha, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
Business response:
Michelle, thank you for rating your nice experience at Extended Stay America. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
The staff is absolutely amazing here...the definitely went above and. Eyond f0r me and my kids
Business response:
Thank you for your excellent review of Extended Stay America. We are so pleased that you had an outstanding stay and that you were thoroughly spoiled by our associates. It was a pleasure hosting you and your family, and we look forward to seeing you all again soon! Sincerely, Hotel Management
Business response:
Michele, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Davian, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - South Natomas
How is Extended Stay America - Sacramento - South Natomas rated?
Extended Stay America - Sacramento - South Natomas has a 4.3 star rating with 1,378 reviews.
When is Extended Stay America - Sacramento - South Natomas open?
Extended Stay America - Sacramento - South Natomas is open now. It will close tomorrow at 12:00 a.m.