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Extended Stay America - Sacramento - West Sacramento
- Hotels
- West Sacramento, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
795 Stillwater Rd., West Sacramento, CA, 95605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very basic, was surprised that even a cup to make tea or a coffee maker not standard and is an extra charge
Business response:
Dear Lynn P, Thank you for staying at our hotel. We are pleased to read that you enjoyed your overall stay with us. We have taken note of your concerns and will share them with our team to take the proper action. We appreciate your comments and hope to have another opportunity to welcome you again.Sincerely,Hotel Management
Thank you
The staff was able to greet me at such a late night time and explained everything I needed to have during such a hectic time.
Business response:
Dear Victoria, It is wonderful to read your review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we succeeded during your stay. Your comments will be shared with our team, and we appreciate your recognition of their dedication to outstanding hospitality. Thank you for being our guest, and we look forward to your next stay! Sincerely,Hotel Management
Nice accommodations, staff was friendly and helpful, easy access to the airport and coffee shops and restaurants conveniently nearby.
Rooms have smell to them.
Business response:
Dear Abraham, We are sorry for your concerns during your stay. Our goal is to offer a clean and comfortable environment, so it's unfortunate that this issue affected your experience. Your feedback is important to us, and we will follow up with our housekeeping staff to ensure we are flawlessly preparing each room for our guests. Thank you once more for choosing us; we appreciate your business.Sincerely,Hotel Management
It was ok! The stay was good, nothing beyond the usual. The bed was comfortable, although it was advertised as a queen-sized bed and it was actually a full-sized bed. The shower was good, but the cleanliness was slightly below expectations. The service at the reception was very good, with courteous and polite assistance.
Business response:
Dear Andre, Thank you for being our guest. We are glad that, overall, you were pleased with your stay. We are delighted you liked our excellent service and comfortable beds. However, it looks like we overlooked a few issues in preparing your room before your arrival, and we apologize for the inconvenience. We have discussed this appropriately, and steps are being taken to ensure this is not repeated. We hope you will revisit us and allow us to provide you with a more seamless stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - West Sacramento
How is Extended Stay America - Sacramento - West Sacramento rated?
Extended Stay America - Sacramento - West Sacramento has a 4.2 star rating with 1,429 reviews.
When is Extended Stay America - Sacramento - West Sacramento open?
Extended Stay America - Sacramento - West Sacramento is open now. It will close tomorrow at 12:00 a.m.