Extended Stay America - Sacramento - West Sacramento

Business response:

Dear Vishal, Thank you for your positive feedback! We are pleased that you found our location convenient with easy freeway access. Our team takes pride in maintaining a clean and spacious environment for our guests to enjoy. Your satisfaction is our priority, and we look forward to welcoming you back on your next visit to the area!Sincerely,Hotel Management 

Business response:

Dear Satish Reddy, Thank you for sharing your feedback with us. We appreciate your perspective and apologize for any inconvenience regarding breakfast options. We strive to provide comfortable accommodations and will take your comments into consideration for future improvements. We hope you enjoyed your overall stay and look forward to welcoming you again soon.Sincerely,Hotel Management 

Business response:

Dear Gary, We are pleased that you have selected Extended Stay America for your accommodation needs. It is our foremost goal to provide a genuine home away from home experience for all our guests, and we are committed to ensuring that each visitor enjoys a comfortable and relaxing stay. We sincerely appreciate you taking the time to acknowledge our efforts. We look forward to the opportunity to welcome you back in the near future.Sincerely,Hotel Management 

Business response:

Dear Anusheih, Thank you for being our guest and for the valued feedback. We are genuinely sorry for the cleanliness issues with your guest room and any oversight on our part. We appreciate you bringing this to our attention so we can address it appropriately. Once again, we are sorry for these concerns and hope to have you back for the seamless, outstanding stay you deserve.Sincerely,Hotel Management