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Extended Stay America - Sacramento - West Sacramento
- Hotels
- West Sacramento, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
795 Stillwater Rd., West Sacramento, CA, 95605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are glad you enjoyed your time at Extended Stay America. Thank you for your kind rating, and we look forward to your next visit. Sincerely, Hotel Management
Our room was perfect and the front desk clerk was efficient
Business response:
On behalf of our team at Extended Stay America, thank you for the excellent rating. We strive to deliver comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing the service provided by our front desk staff. We hope we will continue to be your hotel of choice whenever you return to the city. Sincerely, Hotel Management
This is great motel and my second time to stay here. The staff are friendly and very helpful. The facilities are clean. Convenient location too. My only complaint is that this time I had a room on the side CLOSEST TO the freeway and I didn’t sleep ONE wink because I could hear the traffic ALL night. I’d start to doze off and then would hear a semi go by and start the process over again. And I couldn’t use ear plugs because I needed to hear the alarm and wake up call at 5:00 AM. And yes, the windows were closed all the way. T... read more
Business response:
Rocky, thank you for staying at Extended Stay America. We are glad you loved our cordial staff, clean facilities, and convenient location. However, we are sorry that you were inconvenienced due to the noise from the freeway. We wish we had the opportunity to address the problem while you were here as we would have done our best to ensure you were comfortable. Thank you for being our guest. We look forward to serving you better in the future! Sincerely, Hotel Management
I like the hospitality that was giving to me when I first came in. It didn't matter how I booked my reservation but if there was something available. Fast services, very polite and updated. I just didn't like the fact that you need to bring to front desk your dirty laundry before getting clean. That's unsanitary too me, but I understand the process and purpose. I would greatly book again.
Business response:
Mercedes, thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We look forward to sharing your kind comments with them. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
The bed was comfortable the room was clean but had to ask for dishes and silverware. The window was open and a bee got in . When i went th o close the curtains it stung me on the arm. Other then that everything was fine
Business response:
We are delighted you chose to stay with us at Extended Stay America. We appreciate your wonderful comments and are happy to read you enjoyed your stay with us. Our staff works hard to exceed our guests' expectations and to make sure they have a relaxing experience in comfortable, clean accommodations. However, we are sorry for the inconvenience caused during your stay. Thank you for being our guest, and we hope you will visit us again the next time you are in the area. Sincerely, Hotel Management
Business response:
Teresa, thank you for your fabulous rating and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
There was black mildew in the sink rim. The walls were so thin, we could hear snoring from the room next door, and the refrigerator made clicking sounds on and off all night.
Business response:
Frankie, thank you for taking the time to review your stay with us. We are sorry you observed cleanliness oversights in your room. Your comments have been shared with our housekeeping associates to ensure a better experience going forward. We also apologize that you were disturbed by noise. Should this happen again in your future travels, please do not hesitate to contact the front desk to ask for assistance. We value your feedback and hope you will consider choosing us again. Sincerely, Hotel Management
Wouldn't Stay Alone I always hate giving not-so-good reviews, but I have to say that I was too uncomfortable to even stay here! I was looking for something inexpensive, I admit, but I did not expect to feel so uncomfortable when the area it is in was not even bad! The staff working there were nice- I will give them that. I went up the elevator to my floor and could immediately hear loud music coming clear through the walls of a couple of rooms. Then, a large group of young guys came out of one and stared me down as I walked ... read more
Business response:
Thank you for being our guest. We are sorry your visit was hampered due to the noise issue. We wish we had been informed about the inconvenience you had as our front office team would have done their best to make your trip a better one. Please accept our apologies for the housekeeping issues. Your feedback for the odor and cleanliness has been shared with the team for review and action. It was disappointing to know you felt unsafe. Kindly know, our team is well trained to handle any situation and maintain a pleasant environm... read more
Great stay for the price! We were able to do late check in, the room was very clean, and the staff was friendly. Would definitely stay here again!
Business response:
Gabi, thank you for sharing your pleasant experience at Extended Stay America with fellow travelers. It is a delight to read everything was spot on and that you especially loved your graciously maintained room as well as excellent service provided by our team. We are looking forward to our next opportunity to welcome you again very soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - West Sacramento
How is Extended Stay America - Sacramento - West Sacramento rated?
Extended Stay America - Sacramento - West Sacramento has a 4.2 star rating with 1,430 reviews.
When is Extended Stay America - Sacramento - West Sacramento open?
Extended Stay America - Sacramento - West Sacramento is open now. It will close tomorrow at 12:00 a.m.