Extended Stay America - Sacramento - West Sacramento

Business response:

Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Thank you for the excellent review of Extended Stay America. We are thrilled to know you were impressed with the cleanliness of our property and that you loved the service you received from our superb associates. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Sean, thank you for staying with us. We are sorry the unpleasant smell compromised your otherwise positive experience, and we regret any inconvenience this caused. We will follow up on your concern to ensure we are well poised to serve you better. Please come back and allow us an opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management 

Business response:

Jess, thank you for taking the time to review your stay with us at Extended Stay America. We are glad to know you liked your well-kept room. However, we regret the inconvenience you had due to the smell you experienced while you were here. We have asked our housekeeping team to fix the problem you outlined. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management 

Business response:

Thank you for the perfect rating! We are thrilled to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Sammy, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Vanessa, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America and for the wonderful feedback. We are pleased to know how happy you were with our staff and your accommodations. It was a pleasure to have you stay with us, and we hope to see you again soon. Sincerely, Hotel Management