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Extended Stay America - Sacramento - West Sacramento
- Hotels
- West Sacramento, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
795 Stillwater Rd., West Sacramento, CA, 95605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel was dated, old appliances, exhaust fan in bathroom was extremely loud.
Business response:
Although difficult to read, candid reviews such as yours make us refocus our efforts to create a better stay experience for our guests, and we sincerely apologize for the maintenance issues in your suite. Our maintenance team is fixing the exhaust fan of your room immediately. Thank you for your review, and we hope you will stay with us on another occasion so we can provide you with a much more satisfying stay. Sincerely, Hotel Management
Property is clean staff is not very friendly or knowledgeable we were charged twice for the room the elevator and hallways smell heavy of marijuana you need to ask for towels and bathroom amenities all in all it’s not really worth the price you pay
Business response:
Eddie, we apologize for the smell that impacted your stay with us. We have asked our housekeeping team that our property follows a deep clean. Moreover, for any financial queries, please reach out to our front desk, and be assured they will receptively assist you. We hope you will allow us the opportunity to restore your faith in our hotel on your next visit to this area. Sincerely, Hotel Management
It’s okay. I’ve stayed at this type of property before and it was clean and well kept. This one feels a bit run down. Not a bad location. Staff were friendly. If you can get at a good rate, stay. But lower your expectations. Weird smell. Like old Vegas casinos.
Business response:
Fletti, thank you for being loyal to our brand. We are sorry for the cleanliness issue you encountered and regret the inconvenience caused. We have taken note of your feedback and have shared it with the housekeeping team to be more diligent in their efforts going forward. On a positive note, we are pleased you liked our associates and found us to be a good value. We hope you will consider staying with us again so that we can make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - West Sacramento
How is Extended Stay America - Sacramento - West Sacramento rated?
Extended Stay America - Sacramento - West Sacramento has a 4.2 star rating with 1,430 reviews.
When is Extended Stay America - Sacramento - West Sacramento open?
Extended Stay America - Sacramento - West Sacramento is open now. It will close tomorrow at 12:00 a.m.