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Extended Stay America - Sacramento - West Sacramento
- Hotels
- West Sacramento, CA
About this business
Location details
795 Stillwater Rd., West Sacramento, CA, 95605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Comfy Room, But unremarkable staff. Front desk agent had NO personality, no greeting. just took my license and credit card, gave me my room key and said the elevator is broken. That was the entire exchange. No mention of wifi, complimentary breakfast or where the breakfast even was. Assumed I could make it up 2 flights of stairs, and no apology for the elevator being down, or when it may be repaired.
Business response:
Dear Guest, Thank you for your valuable feedback. We are pleased to learn that you found the room comfortable. However, we sincerely apologize for the inadequate welcome and insufficient communication during your check-in experience. We recognize the importance of providing attentive and courteous service. Please be assured that we will address your comments to enhance the experience for our future guests. Sincerely, Hotel Management
It was just OK. Nothing special. Sketchy neighborhood.
Business response:
Dear Guest, Thank you for your feedback. We’re glad you gave us a try and appreciate your honesty. We understand that the surroundings and overall experience didn’t fully meet your expectations, and we’ll continue working to improve both comfort and peace of mind for our guests. Sincerely, Hotel Management
Close by everything I needed to be
Business response:
Dear Guest, Thank you for reviewing your stay at Extended Stay America. We are pleased that our hotel’s location perfectly accommodated your preferences during your recent visit. Your patronage is greatly valued, and we eagerly anticipate the opportunity to welcome you back whenever your future travels lead you to our city. Sincerely, Hotel Management
Was clean, convenient to airport and friendly stay. A liquor or convenience store in walking distance would be nice, but that’s no reflection in the hotel itself!
The front desk was very helpful, the room was clean, had everything needed for my staying.
Frequently asked questions about Extended Stay America - Sacramento - West Sacramento
How is Extended Stay America - Sacramento - West Sacramento rated?
Extended Stay America - Sacramento - West Sacramento has a 3.6 star rating with 2,223 reviews.
When is Extended Stay America - Sacramento - West Sacramento open?
Extended Stay America - Sacramento - West Sacramento is open now. It will close tomorrow at 12:00 a.m.