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Extended Stay America - Sacramento - West Sacramento
- Hotels
- West Sacramento, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
795 Stillwater Rd., West Sacramento, CA, 95605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel wasn't thoroughly clean. Looks like just went over the surface. But corners of the whole place was filthy. And it states a free breakfast. It wasn't even really a continental breakfast, no juice, milk, bread, or fruit
Business response:
Dear Guest, Thank you for choosing to stay with us. We sincerely apologize for not meeting your expectations regarding our accommodations and breakfast options. We will be addressing this with our housekeeping team to ensure that every area is properly cleaned and maintained going forward. Regarding breakfast, we understand how important it is to have a satisfying breakfast experience, and we share your feedback with our team leaders to explore ways to enhance our offerings. We hope you'll consider staying with us again so w... read more
Good value
Not what I expected Site says breakfast, which only was instant oatmeal and Coffee. Not much of a breakfast didnt have any fruit, or bowls to make oatmeal. Hotel is just a upgraded Motel 6 with a kitchen. It was ok for a 1 night stay a bit over priced for what you get. Was close to where I had training and had free parking. There isn't even a pool or hot tub.
Business response:
Dear Guest, Thank you for sharing your feedback! We’re glad the hotel’s location worked well for you. We do apologize if the breakfast options didn’t fully meet your expectations. We understand that having a more diverse selection would have been appreciated, and we’ll take your comments into account as we look to improve that aspect. While we’re happy it was a suitable choice for a one-night stay, we recognize that the hotel may not have had all the amenities you were hoping for. We appreciate your understanding and hope we... read more
When I checked in, I expressed to the person checking in that I wanted to take a bath so I wanted to go buy bubble bath products at Walmart. However he failed to tell me that all of your tubs had been disconnected and no one could take a bath there so I ran the bath and all of my oils Went out when I went to speak with the person at the front desk there was a lady there and she told me that there was an incident happened at the facility and that’s why no one could take a bath there anymore so I asked her if it was OK if I ch... read more
Business response:
Dear Guest, Thank you for sharing your experience with us. We deeply apologize for the inconvenience and frustration you faced during your stay. We understand how important it is to have clear communication about our amenities, and we sincerely regret that you were not informed ahead of time about the tubs being disconnected. We will address this with our team to ensure that all guests are treated with the professionalism and respect they deserve. We truly appreciate your feedback, as it helps us identify areas where we can ... read more
Wonderful customer service room size good small kitchen with stove and large refrigerator
Frequently asked questions about Extended Stay America - Sacramento - West Sacramento
How is Extended Stay America - Sacramento - West Sacramento rated?
Extended Stay America - Sacramento - West Sacramento has a 4.2 star rating with 1,516 reviews.
When is Extended Stay America - Sacramento - West Sacramento open?
Extended Stay America - Sacramento - West Sacramento is open now. It will close tomorrow at 12:00 a.m.