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Extended Stay America - Sacramento - West Sacramento
- Hotels
- West Sacramento, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
795 Stillwater Rd., West Sacramento, CA, 95605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
When I checked in, I expressed to the person checking in that I wanted to take a bath so I wanted to go buy bubble bath products at Walmart. However he failed to tell me that all of your tubs had been disconnected and no one could take a bath there so I ran the bath and all of my oils Went out when I went to speak with the person at the front desk there was a lady there and she told me that there was an incident happened at the facility and that’s why no one could take a bath there anymore so I asked her if it was OK if I ch... read more
Business response:
Dear Guest, Thank you for sharing your experience with us. We deeply apologize for the inconvenience and frustration you faced during your stay. We understand how important it is to have clear communication about our amenities, and we sincerely regret that you were not informed ahead of time about the tubs being disconnected. We will address this with our team to ensure that all guests are treated with the professionalism and respect they deserve. We truly appreciate your feedback, as it helps us identify areas where we can ... read more
Wonderful customer service room size good small kitchen with stove and large refrigerator
Everything was great thank you
Business response:
Dear Guest, Thank you for staying at Extended Stay America and your wonderful review. We want to be a true home away from home for travelers, so our highest priority is to make sure every guest has a relaxing experience with comfortable accommodations during their time with us. We appreciate you sharing your feedback and look forward to seeing you again soon.Sincerely,Hotel Management
Very good
Frequently asked questions about Extended Stay America - Sacramento - West Sacramento
How is Extended Stay America - Sacramento - West Sacramento rated?
Extended Stay America - Sacramento - West Sacramento has a 4.2 star rating with 1,520 reviews.
When is Extended Stay America - Sacramento - West Sacramento open?
Extended Stay America - Sacramento - West Sacramento is open now. It will close tomorrow at 12:00 a.m.