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Extended Stay America - Sacramento - West Sacramento
- Hotels
- West Sacramento, CA
About this business
Location details
795 Stillwater Rd., West Sacramento, CA, 95605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Place needs upgrade. Seems old.
Business response:
Dear Guest, We are glad you chose to stay at our hotel. We appreciate your observations, both the positive recognition and the comments concerning opportunities for improvement. We are committed to keeping our accommodations clean and well-maintained as we make notes for future plans. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll return to stay with us again! Sincerely,Hotel Management
It was fine. Not great. Not terrible. The outdoor and the hallways all smell of weed. People are propping the side and back entrances open, which seemed to defeat the purpose of those key cards. Did not feel safe. People loitering in the parking lot. Wasn’t sure if my car would be safe. Food options in the area, though plentiful, all had bad reviews (2 stars), except In-n-Out.
Business response:
Dear Guest, Thank you for sharing your candid feedback. We sincerely apologize for the concerns you encountered regarding safety and cleanliness. Your insights regarding the security measures and the overall environment are highly valued, and we are committed to addressing these issues to enhance guest comfort and security. We appreciate your contributions and look forward to providing an improved experience in the future.Sincerely,Hotel Management
Everything is close by
NA
Nice area in West Sacramento Hotel and rooms are standard. It's nice to have a full fridge and stove if you plan on staying here for a few days. Just an FYI, the room does not come with any pots, pans, or utensils. So bring your own. And don't expect anything from the grab and go breakfast. You will be disappointed to expect anything at all. It was just coffee and a fiber bar. Overall it was a decent place to spend the night.
Business response:
Dear Guest, Thank you for your feedback regarding your recent stay. We appreciate you highlighting the standard accommodations and the convenience of the fridge and stove for longer stays. However, we are sorry that you were unaware of the kitchenware policy, which says that to ensure cleanliness, it is kept at the front desk, and we provide it on request. We will consider adding this information to our room descriptions to set clearer expectations for future guests. Further, we regret your disappointment with the grab-and-g... read more
Frequently asked questions about Extended Stay America - Sacramento - West Sacramento
How is Extended Stay America - Sacramento - West Sacramento rated?
Extended Stay America - Sacramento - West Sacramento has a 3.6 star rating with 2,216 reviews.
When is Extended Stay America - Sacramento - West Sacramento open?
Extended Stay America - Sacramento - West Sacramento is open now. It will close tomorrow at 12:00 a.m.