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Extended Stay America - Sacramento - White Rock Rd.
- Hotels
- Rancho Cordova, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
10721 White Rock Rd., Rancho Cordova, CA, 95670, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
First room I checked into was occupied/Dirty. They call coffee and granola bars Breakfast!
Business response:
Rob, thank you for sharing your review with us. Please accept our apologies for the mistake made by our associates at the front desk. Your feedback is discussed with our team to be more diligent. It was also disheartening to know about the disappointment you had with our grab-and-go breakfast. Your concern about the breakfast specifics will help our Brand Leaders to improve our product offerings. Please consider giving us another opportunity to host you and replace this experience with a much more positive memory. Sincerely,... read more
The staff was very nice and helpful, we were able to check in a little early when needed. The only issue I had was when i asked for pots and pans they didn't have any available. So i had to purchase my own in order to utilize the kitchen. Other than that, everything was good.
Business response:
Thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests. However, we regret the inconvenience you experience due to the lack of kitchenware during your stay. We hope you will stay with us again the next time you visit the area. Sincerely, Hotel Management
Price was good. Many other surrounding hotels cost a lot more. Very basic rooms.
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and that you liked the value we offer. We hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Property is old and need a few upgrades. The staff are okay. Room has a weird smell maybe from people cooking and not enough ventilation
Business response:
Thank you for your review. We are sorry for the odor you experienced in your suite. Your feedback will be shared with our housekeeping team for review and action. Also, we will share your valuable comments regarding the updates with our Brand Leaders so that they can take the necessary steps to make our future guests experience a better one. We hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - White Rock Rd.
How is Extended Stay America - Sacramento - White Rock Rd. rated?
Extended Stay America - Sacramento - White Rock Rd. has a 4.1 star rating with 1,214 reviews.
When is Extended Stay America - Sacramento - White Rock Rd. open?
Extended Stay America - Sacramento - White Rock Rd. is closed now. It will open at 7:00 a.m.