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Extended Stay America - Sacramento - White Rock Rd.
- Hotels
- Rancho Cordova, CA
About this business
Location details
10721 White Rock Rd., Rancho Cordova, CA, 95670, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
Friendly but dirty Floor was so dirty with hair, crumbs, dust and dirt. Poop stuck inside bowl and lots of it. Night manager extremely helpful. Came cleaned our toilet brought us cleaning stuff and a broom. We swept the floor found a child's toy car. The dirt pile was big around and disgusting. Cleaning people skim over rooms to get it over with and skip many of the required areas of room cleaning. Sheets look unslept in as some make beds before leaving so if looks not slept in they dont even change the bedding. YUK! I staye... read more
Business response:
We are training our housekeepers to make every room guest ready for the enjoyment that people expect from Extended Stay. We also have a good repour with our local police department.
Staff
Business response:
Harold, it's so nice to read this positive review of your stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next visit! Sincerely, Hotel Management
Good hotel It is a good hotel with kitchenettes in northern california. The room was clean and the bed was comfortable, we did see a couple of cockroaches in our room but they were juveniles so not an infestation.I have stayed here before and will be do it again.
Jennifer is the Best!!! My stay was absolutely wonderful, due to the outstanding service I received from the manager Jennifer. She made my stay welcoming and comfortable. I had an issue and she resolved it right away. My room was clean and comfortable.
Business response:
John, it was a pleasure to read your fantastic review about Extended Stay America. We strive to provide every guest with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for the recommendation to future guests! We hope to be your hotel of choice every time you visit this area. Sincerely, Hotel Management
I like all the greenery and bushes. Easy walk to M Donald’s if the lobby was open. Room was very clean and neat. I would definitely stay again.
A little disappointed The room was clean however, the floor must have been recently cleaned because it was soaking wet. I was ine here to ine night so it was just inconvenient, but if i were there longer, it wouldve been a problem. Overall the location wasnt great, folks working on cars in the parking lot at all hours. Not the greatest, but decent. Couldve been vetter for the price
Business response:
Thank you for your recent stay with us.We appreciate your remarks about the lack of detail to our property and grounds. While our team works hard to ensure a great experience at our property, both inside and outside, we take your comments seriously and we will do what it takes to improve our guests' perceptions. We hope you will stay with us again so you can see we are committed to providing a clean and comfortable home away from home for our guests. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - White Rock Rd.
How is Extended Stay America - Sacramento - White Rock Rd. rated?
Extended Stay America - Sacramento - White Rock Rd. has a 3.1 star rating with 2,327 reviews.
When is Extended Stay America - Sacramento - White Rock Rd. open?
Extended Stay America - Sacramento - White Rock Rd. is open now. It will close at 11:00 p.m.