Extended Stay America - Sacramento - White Rock Rd.

Business response:

Thank you for choosing to stay with us. We are glad to know our location was ideal for you. However, we regret not meeting your expectations with the cleanliness of your room. We have shared your feedback with our housekeeping team to be more diligent going forward. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Tamara, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Elaina, thank you for the perfect rating! We are thrilled to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Daniel, thank you for your rating. We want every guest to have a pleasant experience, so we are sorry if we fell short in some aspects. We hope to have another chance to deliver the excellent hospitality for which we are known. Sincerely, Hotel Management 

Business response:

Thank you for posting a lovely review praising our staff. We strive to make sure all our guests are comfortable and enjoy their time while here, and we are happy to see that we achieved this for you. Your compliments will be shared with our entire team. Thank you once again, and we hope to see you soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management 

Business response:

Valerie, thank you for sharing your experience and recognizing our staff for providing you with excellent service time and time again. Our mission is to provide relaxing, clean, and quiet accommodations while serving all of our guest's needs with a "can do" attitude. We appreciate you choosing the Extended Stay America and hope to welcome you back again soon. Sincerely, Hotel Management 

Business response:

Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you again soon. Sincerely, Hotel Management