This profile has been claimed by the business owner or representative.
Extended Stay America - Sacramento - White Rock Rd.
- Hotels
- Rancho Cordova, CA
About this business
Location details
10721 White Rock Rd., Rancho Cordova, CA, 95670, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
we had a kitchenette but No plates/silverware/cups/pots/pans
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. Kindly note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. We regret if our front desk staff did not communicate this to you at the time of arrival. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management
The grounds were dirty and needed to be washed down
Business response:
Thank you for being our guest. Although you had an overall satisfactory stay, we apologize for the inconvenience you had due to the cleanliness issue, and your feedback is shared with our housekeeping team for review and action. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
A little run down - bare minimum in the room. No maid service.
Business response:
Thank you for being our guest and for taking the time to give us your feedback. We are sorry if our housekeeping services were not shared with you at check-in. While our housekeeping service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to offer this service to you at a minimal fee. Towels and linens may be exchanged at the front desk anytime and complimentary. We hope you consider staying with us again soon. Sincerely, Hotel Management
Incompetent Put my son up there tried to call said he was not there. Drove to location said he was never there. My son checked in and they used his PayPal for incidentals check out next day at 10:30 Worried the whole time!
Frequently asked questions about Extended Stay America - Sacramento - White Rock Rd.
How is Extended Stay America - Sacramento - White Rock Rd. rated?
Extended Stay America - Sacramento - White Rock Rd. has a 3.1 star rating with 2,310 reviews.
When is Extended Stay America - Sacramento - White Rock Rd. open?
Extended Stay America - Sacramento - White Rock Rd. is open now. It will close at 11:00 p.m.