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Extended Stay America - Sacramento - White Rock Rd.
- Hotels
- Rancho Cordova, CA
About this business
Location details
10721 White Rock Rd., Rancho Cordova, CA, 95670, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
Smoked out Lots of folks smoking in the parking lot.
Business response:
Richard, thank you for reviewing your visit. We apologize for the trouble you had due to the other guest in the parking area. We have shared your feedback with our team as it will help us enforce our no-smoking policy more effectively to ensure our future guests do not encounter such problem again going ahead. We hope this unfortunate situation will not prevent you from staying with us again. Sincerely, Hotel Management
Good service but facility is a bit worn and could use a makeover. We weren’t sure if the linens were ckean
Business response:
Frank, thank you for being our guest. Although you had an overall pleasant stay with us and liked our courteous associates, we are sorry our property was not to your expectations. We will share your feedback with the people in our organization who are responsible for formulating plans for future renovations. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management
A bit of an older hotel, but it was clean and quiet
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you were impressed with our well-kept property and that you had a great time with us. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
It was fine for the price.
Business response:
Michelle, thank you for choosing Extended Stay America. It is our goal to deliver great value at a fair price, and we like hearing that we have accomplished just that. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
The lady checking us in and the gentleman checking us out were about the two only helpful people here. The room was okay. It had a full kitchen with a stove and they'll provide you with dishes if you need them. The other people staying there were loud and sketchy. I tried to go to the front office a few times throughout my stay and it was always locked. You have to then call a number and some person comes out to help but they were always extremely rude when you do. We will not be back here or to any other Extended Stay.
Business response:
Thank you for choosing to stay at our hotel. We are glad to read you liked your room and the kitchenette in your room. However, please accept our apology for the issues you described regarding our front desk. Customer satisfaction is our team's top priority, and we obviously failed to deliver during your stay. We will share your feedback with our team and discuss ways to improve our service to our guests. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Ho... read more
Frequently asked questions about Extended Stay America - Sacramento - White Rock Rd.
How is Extended Stay America - Sacramento - White Rock Rd. rated?
Extended Stay America - Sacramento - White Rock Rd. has a 3.1 star rating with 2,310 reviews.
When is Extended Stay America - Sacramento - White Rock Rd. open?
Extended Stay America - Sacramento - White Rock Rd. is open now. It will close at 11:00 p.m.