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Extended Stay America - Sacramento - White Rock Rd.
- Hotels
- Rancho Cordova, CA
About this business
Location details
10721 White Rock Rd., Rancho Cordova, CA, 95670, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
Wifi is very slow, rooms smell cigarette , breakfast is only coffee , a pack of muffins and a granola bar, lobby is too small to accommodate oncoming guest .
Business response:
Thank you for your review. We are sorry for the inconvenience you experienced due to smoke. We are a non-smoking hotel, but on a rare occasion a guest does not comply. We appreciate you bringing this to our attention so we can address it right away. We are also sorry for your disappointment with the internet speed. Your comments will be shared with the maintenance team for review and action. We will also share your feedback with our breakfast team for future additions and hope to have another chance to redeem ourselves. Sinc... read more
Goed voor kleine vakanties en kort verblijf. De kamers bieden voldoende.
Awesome hotel perfect for a cheap price. It was very clean and friendly
Business response:
Thank you for the glowing review of Extended Stay America. We're thrilled to know you were impressed with our affordable rates and that you loved our well-kept property. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Beyond clean! Friendly staff! Brief visit but very comfortable.
Business response:
Thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly. Thank you once more for being our guest, and we look forward to seeing you in the future. Sincerely, Hotel Management
Amazing. No complaints . Great services quiet and relacing.
Business response:
Thank you for the fantastic feedback about your stay at Extended Stay America. We are delighted to know you had a great stay and that our associates surpassed your expectations. We appreciate the outstanding review and look forward to your future visit. Sincerely, Hotel Management
Right off the bat the staff was cool. No issues with the staff. Once we got to the room, that’s when the problem started. It reeked of weed. The kitchen floor had cereal on it. The carpet had trash on it. So once you see that stuff, you begin to question if everything else is clean...overall, I probably will never stay here again.
Business response:
Thank you for choosing to stay with us. We're glad to know you were pleased with the service provided by our associates, but we're sorry for the cleanliness issues you encountered and the smoke smell you experienced in your room. Please be assured that we have discussed your feedback with our housekeeping team to be more diligent with their efforts moving forward. Also, know we're a non-smoking hotel, but on a rare occasion, a guest does not comply. We appreciate you bringing this to our attention so we can address it right ... read more
Frequently asked questions about Extended Stay America - Sacramento - White Rock Rd.
How is Extended Stay America - Sacramento - White Rock Rd. rated?
Extended Stay America - Sacramento - White Rock Rd. has a 3.1 star rating with 2,310 reviews.
When is Extended Stay America - Sacramento - White Rock Rd. open?
Extended Stay America - Sacramento - White Rock Rd. is open now. It will close at 11:00 p.m.