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Extended Stay America - Sacramento - White Rock Rd.
- Hotels
- Rancho Cordova, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
10721 White Rock Rd., Rancho Cordova, CA, 95670, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
It was clean and just what I needed. It was close to a lot of stores and food places and it has easy access from freeway.
Business response:
Thank you for being our guest at Extended Stay America. We're glad to know you liked our well-kept property and that our location close to several places worked well for you. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
The reception staff was very nice and gave good info .directions to the room..wifi.. etc. I got in late and didn't notice until the next morning ...the. condition of the carpet in the room. 1. Didn't appear thoroughly vaccumed- appeared needing to be cleaned - no tv remote- bathroom faucet - cold missing cap- hot had some type of crud on it.
Business response:
Thank you for the feedback. We are glad you liked our front desk staff and had a comfortable stay. However, we are sorry for the issues you encountered and regret the inconvenience it caused. Your concerns regarding housekeeping and maintenance will be shared with the appropriate teams to ensure a better experience going forward. Thank you again, and we hope to redeem ourselves in the future. Sincerely, Hotel Management
Close access from and back to highway. Highway noise was there too.
Business response:
Thank you for taking the time to review your stay at Extended Stay America. We agree with you - our location close to the highway makes us an easy stop for an overnight stay. It is good to know your stay with us was comfortable and relaxing. We look forward to having you as our guest again whenever your travels bring you back to our area. Sincerely, Hotel Management
Clean, spacious but AC was not operating. The rooms are spacious with a complete kitchen and stove/refrigerator. The only problem is the AC was not working but light say "On". In the middle of the night it got humid and warm. I tried turning it on and it did not work. I opened the window because it was cool outside. The window would not stay open unless you place an object to prop it open.
Business response:
Our gratitude for taking the time to review your stay with us. We are glad you had an overall good stay. However, we are sorry for the maintenance issues in your suite. Your feedback will be shared with the team to ensure it is fixed. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Not happy with the service this time. Checking in was ok. The new system was a little of a delay but the woman was very professional and handled it well. I did ask for some drinking tumblets so I wouldnt have to make another trip. I was very disappointed as the 4 drinking plastic tumblers were dirty! The next day I called way before checkout time and asked for another hour which I was fully aware of the additional $10 charge. Housekeeping knocked on my door twice with "time to go you need to leave" I responded I have a late ... read more
Business response:
Thank you for choosing our hotel. We are pleased to know you liked our front desk associate, but we are sorry you did not experience the best from some of our staff. We value your feedback and will use it to ensure we are more consistent in our service levels. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
I come here frequently, front desk is very professional and courteous. The rooms are in tip top shape and the shower is amazing so I don't get why it's a low rating? Overall, I'd recommend it for anyone reading this because it's in a convenient area, food choices aren't too bad and the parking is very spacious.
Business response:
Thank you for being a loyal guest of Extended Stay America. We're thrilled to know you were impressed with the service provided by our excellent associates and that you loved your well-appointed room. We appreciate you recommending us to future guests and look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - White Rock Rd.
How is Extended Stay America - Sacramento - White Rock Rd. rated?
Extended Stay America - Sacramento - White Rock Rd. has a 4.1 star rating with 1,214 reviews.
When is Extended Stay America - Sacramento - White Rock Rd. open?
Extended Stay America - Sacramento - White Rock Rd. is closed now. It will open at 7:00 a.m.