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Extended Stay America - Salt Lake City - Sandy
- Hotels
- Sandy, UT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
10715 Auto Mall Dr., Sandy, UT, 84070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Family Visit There was no coffee maker, cooking utensils, dishes, and cutlery in our room as advertised. Overall rating: ok Hotel Staff: Friendly, Helpful Hotel facilities, condition: ok, could use some upgrades and an area to have breakfast Room cleanliness: ok Room comfort: ok- provide an extra blanket and place in the closet if needed; also, the iron did not work so the staff provided me a new one to use.
Business response:
Thank you for your candid feedback. Although you liked our location and the attentive service provided by our staff, we are sorry our breakfast offerings were not to your liking. We will make note of your feedback as we plan any changes to our breakfast offerings. Please know, kitchenware for your room is available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items to your suite. Your feedback is appreciated, and we will be sure our front desk communicates this more clearly going forwa... read more
Great for a ski week Reasonable and close to ski resorts. Catch the UTA park&pride ski bus just 10 minutes away or drive u the canyon in half hour. 20 minutes drive to Salt Lake City. Immediate Sandy surroundings has all you need, stores, restaurants. This is your home away from home, incl.,kitchenette and laundry. Friendly and easy going staff.
Business response:
Anne, thank you for posting your kind remarks about Extended Stay America - Salt Lake City - Sandy. It is a delight to read you not only enjoyed our excellent hospitality and convenient location, but also found us to be a great value. It was a pleasure having you as our guest, and we hope you will choose us again in the future! Sincerely, General Manager
It was wonderful the staff was great It was wonderful the staff was great and vary helpful. I love this place!
Business response:
Carl, thank you for sharing your wonderful feedback about Extended Stay America - Salt Lake City - Sandy. Our goal is to provide an exceptional experience for each of our guests, and we are glad to read about the service you received from our staff. They will be pleased to know their efforts are noticed. We hope you will visit us again the next time you are in our area. Sincerely, General Manager
Convenient but disappointing While the room and hotel were clean and updated, the initial check in was done incorrectly. I paid for my four day hotel stay ahead of time, but when I checked in they put my info in as a new guest and tried to charge me again. I didn't realize this was the case until I tried to get back in my room after being gone for a while and my keycard wouldn't work! The front desk took care of it right away but it was a big inconvenience. My other complaint is the breakfast only consisted of coffee, gran... read more
Business response:
On behalf of our entire team, thank you for your business. We apologize for the service issue you encountered at the time of check-in and regret the inconvenience it caused. However, we are happy the team was able to resolve the issue quickly, and the rest of your stay was enjoyable. We appreciate your feedback and hope to see you again in the future. Sincerely, General Manager
Excellent customer service Excellent
Business response:
Cindy, thank you so much for your positive feedback about your experience at Extended Stay America - Salt Lake City - Sandy. We take pride in creating a memorable home away from home for all of our guests, and we are thrilled to read our team provided you with great service. Thanks again for being our guest, we hope to welcome you back for another outstanding stay in the future. Sincerely, General Manager
It was a good stay, but the bathroom was not. Leaned well--especially the tub and shower....
Business response:
Thank you for your candid feedback. It's good to know you enjoyed your overall stay. However, we are sorry for the inconvenience you experienced due to maintenance issue in your bathroom. Your comments have been shared with the concerned team to ensure everything is working properly. Thanks again, we hope you will choose to stay with us again. Sincerely, General Manager
comfortable room Clean comfortable spacious room. Friendly staff.
Business response:
Thank you for being our guest at Extended Stay America - Salt Lake City – Sandy. It's so nice to know you were pleased with your suite and the service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, General Manager
Business response:
Norma, thank you for taking the time to share your nice rating about your stay with us. We are glad you enjoyed your visit and that our facilities and service were to your satisfaction. We hope Extended Stay America - Salt Lake City - Sandy will be your first choice every time you visit this area. Sincerely, General Manager
Business response:
Thank you for being our guest at Extended Stay America - Salt Lake City - Sandy. Our goal is to make your visit as comfortable as possible and to assist you in any way, so we are glad we accomplished this during your stay. We appreciate your nice rating. Please come back and see us again soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Salt Lake City - Sandy
How is Extended Stay America - Salt Lake City - Sandy rated?
Extended Stay America - Salt Lake City - Sandy has a 4.1 star rating with 1,349 reviews.
When is Extended Stay America - Salt Lake City - Sandy open?
Extended Stay America - Salt Lake City - Sandy is open now. It will close tomorrow at 12:00 a.m.