Extended Stay America - Salt Lake City - Sandy

Business response:

Thank you for choosing our hotel and for sharing your valuable comments. We are glad you liked the location of our hotel but we are sorry, the issues you experienced led to a disappointing stay. We appreciate you sharing your concerns with us as it helps us pinpoint the areas that needs attention to ensure we are providing a great guest experience overall. Your comments have been shared with the team to ensure a better experience going forward. Thanks again for your constructive feedback, and we hope you will stay with us ag... read more

Business response:

Thank you for the valuable feedback about your stay. We are happy to know you had an overall pleasant stay. However, we apologize for the unfortunate odor coming in your room. I have shared your comments with my housekeeping team and ensure you that this will not repeat again in the future. We hope this unfortunate situation will not prevent you from staying with us in the future and you will give us another opportunity to make your next stay worthwhile. Sincerely, General Manager 

Business response:

Thank you for staying with us again, and making Extended Stay America - Salt Lake City - Sandy your home away from home. We are pleased to read that you loved our convenient location and the great value we offer for the price. Thanks again for your feedback, we look forward to welcoming you back soon for another stay. Sincerely, General Manager 

Business response:

Thank you for staying at our hotel. We are glad your overall experience was good, but we apologize that we did not meet all of your expectations. We look forward to providing a better experience the next time you visit us. Sincerely, General Manager 

Business response:

Thank you for sharing your experience at Extended Stay America - Salt Lake City - Sandy and highlighting some of the key features of our property. I am delighted to read how much you enjoyed the comforts of our hotel and the service provided by our associates. We appreciate your feedback and look forward to your next visit! Sincerely, General Manager 

Business response:

We appreciate your business. Ratings like yours help show we are doing things right. Thank you for staying at Extended Stay America - Salt Lake City - Sandy! We would love to welcome you back the next time you are in the area. Sincerely, General Manager 

Business response:

Thank you for the four-star rating regarding your stay at Extended Stay America - Salt Lake City – Sandy. We are glad to see that you liked your visit and all the facilities we have to offer. We hope to serve you again the next time you are in our area. Sincerely, General Manager 

Business response:

Thank you for choosing our hotel and for sharing your rating. We always aim to provide an outstanding experience, however, we missed the opportunity to meet your expectations. We hope you will stay with us again for a totally improved stay. Sincerely, General Manager 

Business response:

It was a pleasure having you as our guest at Extended Stay America - Salt Lake City - Sandy. It is so nice to know you found your room comfortable, and that you were pleased with the exceptional service from our staff. We appreciate your wonderful ratings and hope to welcome you back soon. Sincerely, General Manager