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Extended Stay America - Salt Lake City - Sandy
- Hotels
- Sandy, UT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
10715 Auto Mall Dr., Sandy, UT, 84070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking the time to review our hotel. We couldn't be more pleased that your stay with us earned the highest rating. Making sure that each guest's stay is flawless is what we strive for every day, and your recognition of our efforts goes a long way in motivating us to do even better. We look forward to your next stay at the Extended Stay America - Salt Lake City - Sandy soon. Sincerely, General Manager
Business response:
We appreciate your feedback about your visit to our hotel. It's great to know your overall visit was good. That being said, we are sorry for any inconvenience caused while here. Thanks for being our guest, and we hope to see you again soon! Sincerely, General Manager
The staff was very friendly and I enjoyed the free breakfast
Business response:
Thank you for choosing the Extended Stay America - Salt Lake City - Sandy for your stay and for the five-star feedback! I am pleased to see how much you enjoyed our helpful associates and the amenities we offer, especially our grab and go breakfast. If you are back in our area, please come and stay with us again. Sincerely, General Manager
Business response:
It was our pleasure having you as our guest at Extended Stay America - Salt Lake City - Sandy, and thank you for sharing your ratings with other travelers. It is great to hear you enjoyed your stay and our facilities and service were to your satisfaction. Please visit us again the next time you are in the area. Sincerely, General Manager
It was very nice and would highly recommend anyone Clean, Staff Friendly, bed clean and comfortable, easy to access grocery, shopping, and etc. great experience and would highly recommend it to anyone to give it a try.
Business response:
Thank you for taking the time to write a review about your exceptional stay at Extended Stay America - Salt Lake City - Sandy. We are delighted that you loved our well-kept property, friendly associates and our convenient location which was perfect for your needs. It is also great to read that you were impressed with your well-appointed accommodations. We truly appreciate you recommending us online, and hope to see you again soon. Sincerely, General Manager
no pool; morning "coffee bar" was minimal; noisy--I heard my upstairs neighbors most of the night; bathroom fan was VERY loud.
Business response:
Thank you for reviewing your stay. Please accept our apologies for your experience in not meeting your expectations, and for failing to maintain our high standards. We appreciate you letting us know how we can improve as well as what we are doing right. Thank you for staying with us, and we would love the opportunity to serve you better in the future. Sincerely, General Manager
Poor A/C It was cooler in the hallway than my room. A/C would not stay on even on "high cool". Due to a full hotel, we couldn't be moved. Due to it being an Expedia booking, there was nothing they could do to make up for my discomfort (I.e. Refund etc....). Chealsey at the front desk was really nice.
Business response:
Thank you for choosing to stay with us. We sincerely apologize for the issue and the inconvenience you experienced with the air conditioning unit in your suite. Unfortunately, maintenance issues do arise periodically, and we sincerely apologize we were not able to resolve your concern to your satisfaction. We appreciate your feedback as it will help improve our services to our guests. Thank you for your business. We hope you will select our hotel again the next time you are in the area. Sincerely, General Manager
Ok The hotel was nice and overall pretty clean although the night staff was not friendly at all. The person that checked me in was very cold and did not make me feel welcome. She put me in a dirty room initially and when I told her about there was no apology. Her attitude put me in a bad mood. Morning person was much better so this was isolated. Other than that sheets could have been cleaner. I'd rate it 3/5
Business response:
Thank you for your comments about your stay at our property. We are sorry you didn't experience our staff at their best during your check-in. This behavior is highly unusual, and I am working with my entire team to ensure our guests are warmly welcomed upon arrival and are treated with courtesy and respect. However, we are glad it did not overshadow your stay. We appreciate your patience and your observation regarding the sheets. We hope you will stay with us again, so we can provide you with a better experience. Sincerely,... read more
I wish the rates wouldn't fluctuate so much other than that it was great
Business response:
Thank you for being our guest and for your feedback. Every team member here at Extended Stay America Salt Lake City – Sandy works hard to deliver a great guest experience, so we are glad your visit was comfortable. We hope you will visit us gain the next time you are in the area. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Salt Lake City - Sandy
How is Extended Stay America - Salt Lake City - Sandy rated?
Extended Stay America - Salt Lake City - Sandy has a 4.1 star rating with 1,349 reviews.
When is Extended Stay America - Salt Lake City - Sandy open?
Extended Stay America - Salt Lake City - Sandy is open now. It will close tomorrow at 12:00 a.m.