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Extended Stay America - Salt Lake City - Sugar House
- Hotels
- Salt Lake City, UT
About this business
Location details
1220 E. 2100 S., Salt Lake City, UT, 84106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Cold air goes through the door frame. Mgr would not let me check in early, like one hour. Had to carry my bag to dinner. But the room is clean. Very clean. Enough towels. Good channels. And the bed, the bed was very comfortable. Alot of hangers. Fridge was useful. The room was very clean. Water pressure was awesome. Some workers were nice. Some weren’t. Prkg sucked due chickfila. Otherwise, it was a great place to start. I would stay there again anytime!!! Cost efficient! Beyond met my needs. Thx
Business response:
Dear Guest, We genuinely appreciate you taking the time to share your kind remarks. We know how a comfortable room can make all the difference, and we’re glad that stood out during your stay at Extended Stay America. We are also grateful for your thoughtful perspective, especially your patience with the check-in timing and the challenges you encountered around the property. It’s great to know the room features and overall value made your visit worthwhile. Feedback like yours helps us refine the experience for future stays, a... read more
Fair
Business response:
Dear Guest, Thank you for reviewing your recent stay at our hotel. We hope your overall experience was pleasant; however, we apologize that your visit was not excellent. We appreciate you choosing us, and we hope to accommodate you again in the future for a more fulfilling stay. Sincerely, Hotel Management
Room was relatively clean. The outside door felt very drafty and with cold temps outside it didn't feel very good. The whole place just had a feel of a very low end hotel, especially considering a relatively nice location.
Business response:
Dear Guest, Thank you for sharing your experience with us. We appreciate your positive note regarding the condition of your accommodations and sincerely regret the discomfort you experienced during your stay. Your remarks help us identify areas needing attention so we can better serve our guests. We hope you will consider visiting again so we may offer a stay that reflects the level of quality and care you expect. Sincerely, Hotel Management
Clean rooms, affordable prices, great location!
Hair in the bed hair all over the floor and on the towels. Other than that I was convenient and easy parking.
Business response:
Dear Guest, Thank you for sharing your feedback and for noting the aspects of your stay that were convenient. We sincerely apologize for the condition of your room upon arrival, as this does not reflect the level of preparation we aim to provide. Your comments have been forwarded to our team, allowing us to address these concerns and reinforce our standards. We appreciate you bringing this to our attention and hope you will consider returning so we may offer a more comfortable and attentive experience. Sincerely, Hotel Manag... read more
The room was clean and a great size. The layout was great
Business response:
Dear Guest, Thank you for your fantastic review of Extended Stay America. We were happy to read that you liked our hotel, including our spacious and well-kept guest rooms. Many of our guests appreciate having the extra space, and we are glad you did, too. Thank you again for your feedback and for sharing your experience with future guests. We hope you will be back to see us again soon. Sincerely, Hotel Management
Nice location! I was able to do something I haven't been able to do for a very long time:::: RELAX AND REALLY SLEEP!!!
The room was ok the beds had dirty sheet mainly hair. And the bath mst towel looked loike it had feces on it. The staff was friendly.
Business response:
Dear Chad, Thank you for taking the time to share your experience. We appreciate your kind comments about our team’s hospitality and are genuinely sorry for the unacceptable condition of the linens and towels during your visit. This falls short of our standards, and we are addressing the matter promptly with our housekeeping staff. Your feedback is invaluable to our improvement efforts, and we hope to have the opportunity to provide you with a far better stay in the future. Sincerely, Hotel Management
Good
Business response:
Dear Guest, We are delighted to hear that you had a pleasant stay and truly appreciate you taking the time to share your thoughts with us. It is always wonderful to hear from satisfied guests, and your feedback means a lot to our team. Thank you for choosing Extended Stay America. We look forward to welcoming you back soon for another comfortable and enjoyable stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Salt Lake City - Sugar House
How is Extended Stay America - Salt Lake City - Sugar House rated?
Extended Stay America - Salt Lake City - Sugar House has a 3.4 star rating with 2,596 reviews.
When is Extended Stay America - Salt Lake City - Sugar House open?
Extended Stay America - Salt Lake City - Sugar House is open now. It will close tomorrow at 12:00 a.m.