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Extended Stay America - Salt Lake City - Sugar House
- Hotels
- Salt Lake City, UT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1220 E. 2100 S., Salt Lake City, UT, 84106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
When we stayed there was RAINING, floor was wet so would be nice to have a "caution" sign in case someone slip and cause injury. Our room was OK, TV wasn't a good quality, bloory and hard to control Volume, so we stopped watching. The bathroom has been leaking from the faucet all night. We asked maintenance to fix it, and they came but did not fix the leak. Towels were like ... cleaning rugs, dirty and stained and very thin, worn-out definitely. need to change to the new one. Located by the beautiful park, wish the weather w... read more
Business response:
Dear Guest, Thank you for sharing your experience. It’s disappointing to hear that certain aspects of your visit did not meet expectations. Your concerns regarding safety, in-room equipment, and overall condition of amenities have been noted and shared with the appropriate teams for immediate attention. Guest comfort and satisfaction remain a top priority, and feedback like yours helps guide improvements. We hope to have the opportunity to provide a better experience during your next stay. Sincerely, Hotel Management
quiet clean
Business response:
Dear Guest, Thank you for your kind feedback. We are thrilled to hear that you found our hotel quiet and clean, as we prioritize providing a peaceful and comfortable environment for all our guests. Our team works hard to maintain high standards of cleanliness and service, and your positive comments are greatly appreciated. We value your feedback and are happy to know we met your expectations. We look forward to welcoming you back to Extended Stay America in the future for another enjoyable stay. Sincerely, Hotel Management
Kichen is convenient. Breakfast need improvement
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Business response:
Dear Guest, We appreciate you taking the time to share your thoughts, though we are sorry to hear that your experience didn't fully meet your expectations. If there were specific areas of your stay that we could have improved, please share them so we can address them accordingly. Your satisfaction is important to us, and we are always striving to enhance our services. We hope to have the chance to welcome you back in the future, where we can offer you an improved and more comfortable stay. Sincerely, Hotel Management
Facility should have been shutdown during renovation. Sharing parking with Chic fil a far from ideal. Negotiating in and out thru their wait line is difficult at times.
Business response:
Dear Guest, We apologize for any inconvenience caused by the ongoing renovations and shared parking. We understand how this can be challenging at times and appreciate your patience. We are working to improve the parking situation and ensure a smoother experience for our guests. Your comfort is our priority, and we hope to provide you with a better experience in the future. Sincerely, Hotel Management
Utah trip Staff is very helpful.
Business response:
Dear Guest, Thank you for your kind feedback! We’re so glad to hear that our staff made your Utah trip more enjoyable. Providing excellent service to our guests is our top priority, and we’re thrilled that you felt well taken care of. Your appreciation means a lot to us. We hope the rest of your trip went smoothly, and we would love to have the opportunity to welcome you back for another great stay at Extended Stay America. Sincerely, Hotel Management
coffee? Remember to bring your own No #1 coffee filters and coffee.
Business response:
Dear Guest, We apologize for the inconvenience regarding the coffee filters. We understand how important it is to have everything needed for a comfortable stay, and we will certainly review our coffee amenities to ensure they are fully stocked and available in the future. Your comments help us improve, and we value your input. We appreciate your understanding and hope to provide you with a more seamless experience during your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Salt Lake City - Sugar House
How is Extended Stay America - Salt Lake City - Sugar House rated?
Extended Stay America - Salt Lake City - Sugar House has a 4.1 star rating with 1,650 reviews.
When is Extended Stay America - Salt Lake City - Sugar House open?
Extended Stay America - Salt Lake City - Sugar House is open now. It will close tomorrow at 12:00 a.m.