Extended Stay America - Salt Lake City - Sugar House

Business response:

Nancy, thank you for the wonderful review of Extended Stay America. We are delighted you had a great time here and that you were impressed with the exceptional service provided by our team. We appreciate you recommending us and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Karen, thank you for staying at Extended Stay America. We are delighted to read you liked our excellent location and courteous service. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management 

Business response:

Thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management 

Business response:

Patrick, thank you for taking time to review Extended Stay America. We’re glad to know you liked your comfortable room and that the service you received from our staff met your expectations. However, we’re sorry for the inconvenience you encountered due to the issues with the refrigerator. We’re happy to know the problem did not overshadow your otherwise positive experience. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Benjamin, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for visiting Extended Stay America. It is a pleasure to know you liked our courteous service and you had an excellent stay with us. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management 

Business response:

Catherine, thank you for being our guest. We are pleased you overall enjoyed your stay and hope to have another opportunity to welcoming you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Nikolas, it was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you were impressed with your room and that our location was perfect for your needs. Thanks for all of your great feedback. We look forward to your next stay! Sincerely, Hotel Management