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Extended Stay America - Salt Lake City - Sugar House
- Hotels
- Salt Lake City, UT
About this business
Location details
1220 E. 2100 S., Salt Lake City, UT, 84106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Within walking distance to many great local eateries, groceries and shops.
Business response:
Thank you for the amazing review of the Extended Stay America. We are delighted to know you had a flawless stay and that you enjoyed our proximity to many restaurants and local shops. Your review made our day, and we hope to see you again soon. Sincerely, Hotel Management
Room was nice. Wi fi a little slow
Business response:
Ron, thank you for taking the time to review your stay at Extended Stay America. We’re thrilled to know you were pleased with your well-appointed room and that you loved most aspects of our hotel. However, we’re sorry for the slow Wi-Fi connection you experienced. Our service provider has assured us the problem has been resolved, and we anticipate no further problems. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
Charles, thank you for your feedback. We are sorry there were a few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
Great Hotel great price This is my second time staying at the hotel I highly recommend staying here for the price and service the staff is very friendly and the rooms are clean
Business response:
Natalie, welcome back to Extended Stay America. It’s great to know you loved the excellent service provided by our associates and that you were happy with the value we offer. Thank you for the recommendation, and we look forward to hosting you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Happy Customer It was good. Clean, affordable and service oriented.
Business response:
Thanks for the awesome feedback. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all the aspects of your stay. It was a pleasure hosting you at Extended Stay America, and we look forward to serving you again soon. Sincerely, Hotel Management
The staff was very nice and when i walked into the room there is a note from management that was actually signed not just printed. I do wish the room was cleaner, the shower in particular really needs a good scrub, it looks like there is mold growing around some of the tiles. The TV in the room is so old is kept switching between different screen ratios every few minutes which is annoying. Besides that everything was nice including the staff.
Business response:
Thank you for staying at Extended Stay America. We are glad to know you liked most aspects of our hotel and that you had a nice stay here. However, we are sorry we missed meeting some of your expectations. Your feedback will be used as a training tool to improve our service moving forward. Thanks again, and we look forward to your next visit. Sincerely, Hotel Management
Bathroom was in poor condition - si k drain stopper was broken, shower curtain too short, inadequate counter space. Breakfast was only small muffins, granola bars and instant oatmeal. Well located, but overall only adequate, not really good.
Business response:
Thank you for being our guest. We are sorry that you were unhappy with the condition of your bathroom. Your comments have been discussed with our maintenance team, and they are looking into it immediately. Also, your comments with regards to our grab-and-go breakfast have been shared with our Brand Leaders to improve our future guests’ experiences. We hope you will give us another chance to impress you on your next trip through this area. Sincerely, Hotel Management
Dirty rooms/ sink & tub plumbing fixtures loose - close to falling off/ Rest room door broken off the hinges.
Business response:
James, thank you for sharing your experience at our hotel. We apologize for the cleanliness and maintenance issues you encountered during your stay. Please be assured that we have relayed your concerns with the respective teams, and we will be working diligently to identify and fix the problems. We hope to have the chance to welcome you back so we can provide you with a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Salt Lake City - Sugar House
How is Extended Stay America - Salt Lake City - Sugar House rated?
Extended Stay America - Salt Lake City - Sugar House has a 3.4 star rating with 2,597 reviews.
When is Extended Stay America - Salt Lake City - Sugar House open?
Extended Stay America - Salt Lake City - Sugar House is open now. It will close tomorrow at 12:00 a.m.