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Extended Stay America - Salt Lake City - Sugar House
- Hotels
- Salt Lake City, UT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1220 E. 2100 S., Salt Lake City, UT, 84106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Daniel at the front desk was super helpful. I made a booking online but the hotel was full. He upgraded me at no cost so I would have a place to sleep. I was incredibly grateful. Amazing service!
Business response:
Thank you for posting your kind review of the Extended Stay America. We are delighted you enjoyed your stay at our hotel. We are also glad you loved our courteous associates and appreciate you mentioning our staff member Daniel. We will also be sure to share your kind compliments with him as he will be so pleased. We look forward to hosting you again soon. Sincerely, Hotel Management
Getting on to property is difficult due to entry competition with fast food restaurant. Bathroom grout in shower was in need of cleaning and bath fixtures were coming away from the wall. Refrigerator compressor was excessively noisy making sleep difficult. Found garbage under the recliner when I moved it away from air conditioner. This was my second visit to this facility. I will not be returning. Had no contact with staff so cannot rate that part of survey.
Business response:
Kelly, thank you for being our guest. We are sorry for the issues you faced while reaching us and apologize for the problems you had in your room. We have shared your concerns with our team to take the necessary actions. We hope you will return so that we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management
The facility was clean and well managed for our needs and we will be back. One challenge is the access off 2100 S is complicated by cars trying to get to Chic Fillet using the same cutout. It is dangerous and drivers are quite rude.
Business response:
Thank you for choosing Extended Stay America and for sharing your experience with fellow travelers. We are delighted that you liked our spacious and well-appointed suites. We value your feedback and look forward to seeing you again soon. Sincerely, Hotel Management
Utterly Outrageous Parking Decent place. Since it’s an “Extended Stay” there’s NO room service if your stay is fewer than a week. Additionally, the parking situation at this location is BEYOND horrific! Some genius decided to put in a Chick-fil-A in the SAME parking lot as the hotel! Parking spaces were sparse anyway, but now with the outrageous drive-through lines backed up onto the street for the restaurant, entry into and out of the narrow drive way of the hotel is ridiculous! It’s stupid and it’s just a matter of time be... read more
Business response:
Nicholas, thank you for your review. Although you had an overall satisfactory stay, we are sorry for any inconvenience you faced in the parking area. We value your feedback and hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
The managers were really helpful and kind! Great place to stay!
Business response:
Martyna, thank you for your stay at Extended Stay America and for taking the time to review our hotel. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. We truly appreciate you sharing your thoughts and look forward to seeing you again soon. Sincerely, Hotel Management
I would stay here again. Great location.
Business response:
David, thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you liked our ideal location. It was a pleasure hosting you, and we look forward to your return visit. Sincerely, Hotel Management
Private and peaceful At check-in, the front desk agent was a bit brusk and unhelpful, but that was the only thing that was not thoroughly pleasant. The manager, Daniel, was really nice and helpful; the location was ideal for me and looking over the scenery on the south side was great. There was good response when I asked for help but no intrusions when I wanted privacy.
Business response:
Mark, thank you for choosing Extended Stay America. It’s a pleasure to know you found our location ideal for your needs and were impressed by the service provided by Daniel. We will be sure to share your compliments with him. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Jim, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Loved the kitchen, and the beautiful stream and wildlife right outside our door. Will definately stay here again.
Business response:
Susan, thank you for posting your kind review of Extended Stay America. We are delighted you enjoyed your stay at our hotel. We are glad you loved the fully equipped kitchenette in your room and the beautiful stream and wildlife near our property. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Salt Lake City - Sugar House
How is Extended Stay America - Salt Lake City - Sugar House rated?
Extended Stay America - Salt Lake City - Sugar House has a 4.1 star rating with 1,627 reviews.
When is Extended Stay America - Salt Lake City - Sugar House open?
Extended Stay America - Salt Lake City - Sugar House is open now. It will close tomorrow at 12:00 a.m.