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Extended Stay America - Salt Lake City - Sugar House
- Hotels
- Salt Lake City, UT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1220 E. 2100 S., Salt Lake City, UT, 84106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Customer service was great, shout out to the fantastic desk crew. Property was ok and room cleanliness was ok. Never pleasant to see "questionably" degenerative people living there with their kids as your neighbors but their cat was friendly.
Business response:
Thanks for choosing to stay with us. We are happy you liked your comfortable room and our courteous staff. However, we are sorry for the inconvenience you had due to other guests in the hotel. We hope this did not overshadow your otherwise positive stay with us and that you will choose us again in the future. Sincerely, Hotel Management
Good Overall. Stayed one night for a quick trip. Pretty much checked in, watch a little tv, showered, and went to bed. Didn't use any amenities or do anything else. Good overall. Room had a mini kitchen in it which was cool but never used it. Wifi worked. They had an option for faster wifi but you had to pay extra.
Business response:
Anthony, thank you for choosing Extended Stay America for your overnight stay. We are glad to read you had a nice time here and that you liked your comfortable room. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
More details The website needs to be more detailed about what amendies are and are not included and available. Also we had to ask for more towels. 4 checked in and we had 3 bath towels.
Business response:
Michelle, thank you for staying with us. Although you had a pleasant time here, we are sorry for not meeting some of your expectations. We value your feedback as it will help us improve moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Convenient Great, no problems at all..........................
Business response:
Thanks so much for staying at Extended Stay America and for the feedback. We are glad to read you had a comfortable stay and that we met and exceeded all of your expectations. It was a pleasure having you as our guest, and we look forward to welcoming you back when in the area. Sincerely, Hotel Management
Business response:
Brandi, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Easy access to Interstate 80 Check in was fast, friendly and easy. Close to Interstate 80. The only objection was the tight parking and heavy access road traffic. It is easy walking distance to a variety of restaurants and close to a greenbelt park for hiking.
Business response:
Thank you for staying at Extended Stay America. We are delighted to read you liked our convenient location and courteous service. That being said, we are sorry if any inconvenience was caused while you were here. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
Business response:
Thank you for sharing your kind rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Business response:
Elaine, thanks so much for staying at Extended Stay America and for the feedback. We are glad to read you had a comfortable stay and that we met and exceeded all of your expectations. It was a pleasure having you as our guest, and we look forward to welcoming you back when in the area. Sincerely, Hotel Management
Room missing necessary essentials, such as refills on toilet paper, coffee, coffee cups, enforcement of no smoking rules,
Business response:
Thanks for sharing your experience of your stay at our hotel. We are glad you had an overall pleasant stay. However, we are sorry for the issue you had while here and regret the inconvenience caused. As we are an extended stay property, we keep the toiletries at our front desk, although we provide this service at your request for a minimal fee. Thanks again, and we hope to welcome you both back for enjoying a much better visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Salt Lake City - Sugar House
How is Extended Stay America - Salt Lake City - Sugar House rated?
Extended Stay America - Salt Lake City - Sugar House has a 4.1 star rating with 1,573 reviews.
When is Extended Stay America - Salt Lake City - Sugar House open?
Extended Stay America - Salt Lake City - Sugar House is open now. It will close tomorrow at 12:00 a.m.