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Extended Stay America - Salt Lake City - Sugar House

4.1
  • Hotels
  • Salt Lake City, UT

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

1220 E. 2100 S., Salt Lake City, UT, 84106, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.11,630 reviews
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curtis's profile image
curtis 
6 years ago

Goo Bang For Buck 

Business response:

Thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management 

Sharon's profile image
Sharon 
6 years ago

The vending machine does not take credit cards 

Business response:

Thank you for review your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management 

Richelle's profile image
Richelle 
6 years ago

Not always the cleanest, but good stay Have stayed hear several times. Cleanliness is not always the best, but service has been good. Quiet comfortable rooms and everything needed for a basic, several day stay! 

Business response:

Richelle, we appreciate your loyalty towards Extended Stay America and the feedback about your experience here. It is a pleasure to know you have liked our well-maintained property and the comfort of your room. Thanks for the comments, and we look forward to serving you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

We appreciate you being our guest. Thank you for letting us know your visit at Extended Stay America was perfect in every way. We look forward to welcoming you back soon. Sincerely, Hotel Management 

Mar's profile image
6 years ago

I was only there one night so my experience is limited. The hotel staff was kind, responsive, got me a room in my preferred location and accommodated my requests enthusiastically and promptly. The carpets were none too clean which I suppose is to be expected in a hotel. Everything else was very clean. I would stay here again. 

Business response:

Mar, thank you for being our guest and for the feedback. It was a pleasure to know you liked our location and that you had an overall nice stay. That being said, we are sorry if we missed meeting any of your expectations. Thanks once more, and we can’t wait to welcome you again and deliver a better experience. Sincerely, Hotel Management 

Jessica's profile image
Jessica 
6 years ago

An OK hotel It was an OK stay. There was a broken bed light. The toilet paper holder was broken and on the table when we walked in. There’s barely any channels to watch and there was Porn on one channel as I was scrolling through to find something kid friendly. That was frustrating. Staff was very nice, though. 

Business response:

Jessica, thank you for the review of our hotel. We sincerely apologize that you experienced so many difficulties during your stay with us. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments have been shared with the appropriate team members, so we can take action to prevent these sort of issues from happening again. We hope to have another chance to show you our true hospitality the next time you return to this area. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Customer service was great, shout out to the fantastic desk crew. Property was ok and room cleanliness was ok. Never pleasant to see "questionably" degenerative people living there with their kids as your neighbors but their cat was friendly. 

Business response:

Thanks for choosing to stay with us. We are happy you liked your comfortable room and our courteous staff. However, we are sorry for the inconvenience you had due to other guests in the hotel. We hope this did not overshadow your otherwise positive stay with us and that you will choose us again in the future. Sincerely, Hotel Management 

Anthony's profile image
Anthony 
6 years ago

Good Overall. Stayed one night for a quick trip. Pretty much checked in, watch a little tv, showered, and went to bed. Didn't use any amenities or do anything else. Good overall. Room had a mini kitchen in it which was cool but never used it. Wifi worked. They had an option for faster wifi but you had to pay extra. 

Business response:

Anthony, thank you for choosing Extended Stay America for your overnight stay. We are glad to read you had a nice time here and that you liked your comfortable room. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management 

Michelle's profile image
Michelle 
6 years ago

More details The website needs to be more detailed about what amendies are and are not included and available. Also we had to ask for more towels. 4 checked in and we had 3 bath towels. 

Business response:

Michelle, thank you for staying with us. Although you had a pleasant time here, we are sorry for not meeting some of your expectations. We value your feedback as it will help us improve moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Salt Lake City - Sugar House

How is Extended Stay America - Salt Lake City - Sugar House rated?

Extended Stay America - Salt Lake City - Sugar House has a 4.1 star rating with 1,630 reviews. 

When is Extended Stay America - Salt Lake City - Sugar House open?

Extended Stay America - Salt Lake City - Sugar House is open now. It will close tomorrow at 12:00 a.m.