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Extended Stay America - Salt Lake City - Union Park
- Hotels
- Midvale, UT
About this business
Location details
7555 S. Union Park Ave., Midvale, UT, 84047, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was clean,the staff were very helpful we enjoyed the stay.
Business response:
Thank you for staying at Extended Stay America. We are delighted to read you liked our courteous service and your well-appointed room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Only problem is the manager The facility and most of the staff were fine, but our first impression was tainted by Cyrus, the night manager (I assume). Upon arriving at 11:30 PM, his first words to us were “You can’t check-in!” Not even a “welcome” or “hello” - quite a rude introduction to the facility. Apparently, even though Expedia says we can check in until midnight on the confirmation, this property closes out check-in at 11:00. The staff must be under a strict deadline because the whole time we were at the counter, Cyru... read more
Business response:
Thank you for choosing to stay at our hotel. We are pleased to know you and your wife had a pleasant visit and were impressed with most of the aspects of our hotel. However, we are sorry for the incident you encountered with our staff. We value your feedback and will use it to make sure we are more consistent in our service delivery. We hope you consider staying with us again as we would welcome the opportunity to restore your confidence in our hotel. Sincerely, Hotel Management
We stay two nights. Clean, comfortable and good service. Will back here.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Clean and worth the price Just a one night stay but comfortable and had everything I needed. I would stay there again.
Business response:
Thanks for the awesome feedback. We are thrilled to know all went great during your stay and that you were satisfied with all that we have to offer. Thanks once more for your business to Extended Stay America, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management
Business response:
Thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Nice place to stay not far from the airport Very nice view, and located near restaurants and within a reasonable distance from the airport.
Business response:
Jon, thank you for being our guest at Extended Stay America. It’s nice to know our location was convenient for your needs and that you found us to be a good value. We hope to be your hotel of choice every time you visit this area. Sincerely, Hotel Management
Business response:
Josh, Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of your trip. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Great visit The red haired concierage was very nice. When I checked in she told me they had upgraded my room for free. I was a few minutes late checking out, but I wasn't charged an extra day.
Business response:
Ashley, thank you for selecting Extended Stay America. It’s a pleasure knowing you loved the service provided by our front desk associates and enjoyed being with us. We hope to see you again soon. Sincerely, Hotel Management
Kitchen's life saver Really nice and helpful staff. In-room kitchen was a life saver. My parents come from China. Their stomach is just not for restaurant menu here, too much meat and cold salad. the girl at front desk gave us a coffee maker to warm the water, though we don't drink coffee in fact.
Business response:
Xiaolian, thank you for sharing your experience at Extended Stay America. We are delighted to read you loved the kitchenette in your room and were impressed with the service provided by our courteous associates. Thanks once more for your business, and we look forward to having you and your family as our guest again in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Salt Lake City - Union Park
How is Extended Stay America - Salt Lake City - Union Park rated?
Extended Stay America - Salt Lake City - Union Park has a 3.3 star rating with 2,429 reviews.
When is Extended Stay America - Salt Lake City - Union Park open?
Extended Stay America - Salt Lake City - Union Park is open now. It will close tomorrow at 12:00 a.m.