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Extended Stay America - Salt Lake City - Union Park
- Hotels
- Midvale, UT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
7555 S. Union Park Ave., Midvale, UT, 84047, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok if your not spending a lot of time in your room We called to confirm our reservation. They told us our room was not available and that we got 2 different rooms. Which was fine we had 2 couples. When we got there, the lady was doing amazing. You could tell she had more things to do. So many more then 1 person working would have been better! Then the hallways were really dirty, but the rooms were fine. The second night we had to wait 5 minutes for a person to come to the front desk! Yes you do need to get any kitchen ideas ... read more
Business response:
Laramie, thanks for choosing Extended Stay America - Salt Lake City - Union Park. We are delighted to read you liked the our overall service and your room. We value your feedback as it will help us to improve future guest experiences. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Business response:
Thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America - Salt Lake City - Union Park. We look forward to welcoming you back for another outstanding experience. Sincerely, General Manager
Business response:
Laura, many thanks for taking the time to post your generous rating online. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Salt Lake City - Union Park. Sincerely, General Manager
Corporate Guidelines / Customer Service Customer service could be improved. My wife was required to show her ID as well as mine. She rarely carries an ID with her. We were told we could not have the room if she did not have an ID. We were able to locate a passport. Despite presentable facilities, this hotel chain will not be at the top of my list for consideration while traveling.
Business response:
It was a pleasure to have you as our guest at Extended Stay America - Salt Lake City - Union Park. We are happy you and your wife had a comfortable stay with us. That being said, we are sorry for any inconvenience you had at the time of check-in. We appreciate your feedback and hope to have you both as our guest again. Sincerely, General Manager
It was fine I would stay again Nice worthwhile the money
Business response:
Craig, thank you for staying at Extended Stay America - Salt Lake City - Union Park. We are delighted to know you found us to be at a good value. It was our pleasure to host you, and we look forward to seeing you again soon. Sincerely, General Manager
Battle for the batteries! It would have been a nice stay except around two am the fire alarm went off in my room to change the batteries. My 62 year old mother was in the room as I was out with friends. She called the front desk and they told her to come down and get batteries when my mom said they needed to come up and change it their excuse was "but it's the middle of the night" ... my mom replied back "exactly". They brought the batteries up and proceeded to change the batteries by standing on a swively chair. Had they ex... read more
Business response:
Thank you for taking the time to share your feedback. We are pleased to know your overall stay was good, but I am truly sorry for the inconvenience you experienced in your room. I have share your feedback with my team in an effort to improve our service delivery. We hope to have another opportunity so that we can provide you with an improved visit. Sincerely, General Manager
They were busy when I checked in at 7pm, and my room wasn't ready until 8:30. No biggie - had colleagues to hang out with til they had it done. Heather is awesome. Surrounding area is excellent to get whatever you need real close by.
Business response:
Terence, thank you for being our guest at Extended Stay America - Salt Lake City - Union Park. We are glad to know you liked our convenient location and were very much impressed with the great service provided by Heather. With that said, I am sorry for the inconvenience you experienced at the of check-in. We hope this will not deter you from choosing us again in the future. Sincerely, General Manager
Clean it up Entire place needs a good cleaning. Carpeting throughout the place is dirty and smells. My room had stains on the walls. Will not be coming back.
Business response:
Thank you for sharing your candid feedback. Please accept my apologies for the cleanliness issues you experienced in your room. I truly regret the inconvenience you had and have shared it with my housekeeping team to ensure this does not happen again. We hope to have another opportunity so that we can provide you with an improved visit. Sincerely, General Manager
Would stay there even if not on a business trip!
Business response:
Thank you for being our guest at Extended Stay America - Salt Lake City - Union Park. We are pleased to know you enjoyed every aspect of your stay. Thanks again, we look forward to your next visit. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Salt Lake City - Union Park
How is Extended Stay America - Salt Lake City - Union Park rated?
Extended Stay America - Salt Lake City - Union Park has a 4.2 star rating with 1,425 reviews.
When is Extended Stay America - Salt Lake City - Union Park open?
Extended Stay America - Salt Lake City - Union Park is open now. It will close tomorrow at 12:00 a.m.