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Extended Stay America - Salt Lake City - Union Park
- Hotels
- Midvale, UT
About this business
Location details
7555 S. Union Park Ave., Midvale, UT, 84047, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thanks for sharing the wonderful rating about your experience at Extended Stay America. We are happy to read your stay was perfect in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Not great but ok for one night based on the price. The bed was comfortable. Older and a bit dated and maybe a little run down decor. the lamp didn't work. Perhaps based on where it was located, but it seemed a little odd to ask for photo ID of everyone staying in the room. The add indicated breakfast was included - defined as a "grab and go" breakfast - not much to grab except a packet of instant oatmeal and coffee.
Business response:
Thank you for sharing your review. Please accept our sincere apologies that we let you down during your recent stay at our hotel. We pride ourselves on service excellence so it is disappointing that we fell short of delivering the service that you have come to expect from our brand. We have discussed these issues with our team so we can learn from and make the appropriate changes. We hope to welcome you back soon. Sincerely, Hotel Management
Tv volume didn’t work well. Hallways smelled of smoke
Business response:
Thanks for evaluating your stay. We are sorry for the odor issue you experienced while here and regret the inconvenience it caused. Your concern will be shared with our housekeeping team so that they will be diligent in their work. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Business response:
Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Great Place! I’ve been here a few times, and Aubrey and Heather are always so helpful and professional. They really offer excellent service and it definitely makes a difference. The hotel itself is clean and it’s a great value for the money. I’ll absolutely be staying there again.
Business response:
Kristin, thanks for sharing your experience. We are thrilled to read you had a comfortable stay and that you received an excellent service from our staff. Your compliments have been shared with the entire team, especially with Aubrey and Heather for exceeding your expectations. All of us at Extended Stay America would love to serve you again soon. Sincerely, Hotel Management
They know what they are doing Amazing
Business response:
Wow - Matthew, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star review, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Good location Close to restaurants.
Business response:
Thank you for your glorious comments regarding your stay at Extended Stay America. We are pleased everything went great for you during your visit and that our wonderful location made it even better. It was a pleasure serving you, and we look forward to hosting you again soon. Sincerely, Hotel management
Housekeeping was pretty loud in room near ours I couldn’t sleep in
Business response:
Thank you for staying at Extended Stay America. We are glad you had a pleasant time here. We value your feedback as it will help us improve our guest experience moving forward. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Salt Lake City - Union Park
How is Extended Stay America - Salt Lake City - Union Park rated?
Extended Stay America - Salt Lake City - Union Park has a 3.3 star rating with 2,429 reviews.
When is Extended Stay America - Salt Lake City - Union Park open?
Extended Stay America - Salt Lake City - Union Park is open now. It will close tomorrow at 12:00 a.m.