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Extended Stay America - Salt Lake City - West Valley Center
- Hotels
- West Valley City, UT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2310 W. City Center Ct., 2310 City Center Ct, West Valley City, UT, 84119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
FRONT DESK HAS NO CUSTOMER SERVICE SKILLS AT ALL!! THEY NEED TO BE TRAINED BETTER ON HOW TO TREAT PEOPLE, Y'ALL RUDE AF!! Other than that the room was ok, didn't like that were alot of people hangin around the parking lot, as well as the entrance smoking.
Business response:
Thank you for staying at our hotel. We are sorry for the issues you experienced when communicating with our front desk team. We have discussed your concerns with the appropriate staff members to ensure we better serve our guests. Thank you for taking time to provide us with your honest feedback, and we hope we will have another chance to provide you with better service the next time you visit this area. Sincerely, Hotel Management
Clean rooms and great staff! It was convenient and affordable, and perfect for what I needed on this trip. I would stay here again.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Front desk needs better customer service, Room had a very strong smell that what overwhelming it gave me a headache, the room seemed like it hasn't been dusted or wiped down, Food was left behind, Microwave was disgusting and had a foul smell when we opened to use it, bathroom wasn't the best either.
Business response:
Thank you for your review. We are sorry for the cleanliness issue you encountered and regret the inconvenience caused. Your feedback has been discussed with our housekeeping team to ensure we are diligent in our efforts moving forward. We will also bring your concerns to the attention of our front desk staff as we continuously strive to improve. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Friendly staff and nice size room. Nice TV. Good morning coffee in the lobby. Close to freeway so bring ear plugs. Lots of dining and shopping options nearby. I was put in a ADA room which was fine except there is a drain in the middle of the bathroom that can emit some odors after a toilet flush. Would have liked to of had access to a pool or weight room but otherwise I enjoyed my stay.
Frequently asked questions about Extended Stay America - Salt Lake City - West Valley Center
How is Extended Stay America - Salt Lake City - West Valley Center rated?
Extended Stay America - Salt Lake City - West Valley Center has a 4.2 star rating with 1,260 reviews.
When is Extended Stay America - Salt Lake City - West Valley Center open?
Extended Stay America - Salt Lake City - West Valley Center is open now. It will close tomorrow at 12:00 a.m.