This profile has been claimed by the business owner or representative.
Extended Stay America - Salt Lake City - West Valley Center
- Hotels
- West Valley City, UT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2310 W. City Center Ct., 2310 City Center Ct, West Valley City, UT, 84119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Dirty, dingy. The whole place could use some tender loving care.
Business response:
Andrea, thank you for taking the time to give us your feedback. You are absolutely correct to expect a clean, well-maintained property as your home away from home when traveling, and we apologize for failing to provide that for you. We are taking steps with our housekeeping team to ensure every detail, from first impression at check-in to final check-out, will focus on exceptional customer service and impeccable attention to detail in all areas of our property. Going forward, it will show how proud we are to welcome our gues... read more
WiFi sucks We decided to pay for WiFi upgrade, didn’t make a difference, was terrible
Business response:
Michael, thank you for taking time to evaluate our hotel. We are glad you enjoyed most aspects of your stay. However, we apologize for the slow Wi-Fi connection you experienced. We understand how important this service is, and we hope your experience as a whole more than made up for this. We appreciate you bringing this to our attention, and we hope to have the opportunity to welcome you back. Thank you again. Sincerely, Hotel Management
The whole place is dirty, no one knows how to sweep. The 2 weeks I was their the stair case has never been swepted nor the front desk area. And the smell is overwhelming. Staff could at least greet you with a smile.
Business response:
Thank you for your recent visit. Please accept our apologies for the cleanliness issue you encountered during your stay. We do not take such concerns lightly, and we will surely share your comments with our entire team so that such instances do not happen again. We are also sorry for the behavior of our associates, and we appreciate you mentioning it to us. Sincerely, Hotel Management
Great location. Excellent food close by. Property needs updating. Interior is dark and not very inviting. Improved housekeeping
Business response:
Michael, thank you for being our guest. We are pleased if you enjoyed your stay overall and that our location was perfect for your needs; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Salt Lake City - West Valley Center
How is Extended Stay America - Salt Lake City - West Valley Center rated?
Extended Stay America - Salt Lake City - West Valley Center has a 4.2 star rating with 1,306 reviews.
When is Extended Stay America - Salt Lake City - West Valley Center open?
Extended Stay America - Salt Lake City - West Valley Center is open now. It will close tomorrow at 12:00 a.m.