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Extended Stay America - Salt Lake City - West Valley Center
- Hotels
- West Valley City, UT
About this business
Location details
2310 W. City Center Ct., 2310 City Center Ct, West Valley City, UT, 84119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great location. Excellent food close by. Property needs updating. Interior is dark and not very inviting. Improved housekeeping
Business response:
Michael, thank you for being our guest. We are pleased if you enjoyed your stay overall and that our location was perfect for your needs; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
FRONT DESK HAS NO CUSTOMER SERVICE SKILLS AT ALL!! THEY NEED TO BE TRAINED BETTER ON HOW TO TREAT PEOPLE, Y'ALL RUDE AF!! Other than that the room was ok, didn't like that were alot of people hangin around the parking lot, as well as the entrance smoking.
Business response:
Thank you for staying at our hotel. We are sorry for the issues you experienced when communicating with our front desk team. We have discussed your concerns with the appropriate staff members to ensure we better serve our guests. Thank you for taking time to provide us with your honest feedback, and we hope we will have another chance to provide you with better service the next time you visit this area. Sincerely, Hotel Management
Clean rooms and great staff! It was convenient and affordable, and perfect for what I needed on this trip. I would stay here again.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The whole place is dirty, no one knows how to sweep. The 2 weeks I was their the stair case has never been swepted nor the front desk area. And the smell is overwhelming. Staff could at least greet you with a smile.
Business response:
Thank you for your recent visit. Please accept our apologies for the cleanliness issue you encountered during your stay. We do not take such concerns lightly, and we will surely share your comments with our entire team so that such instances do not happen again. We are also sorry for the behavior of our associates, and we appreciate you mentioning it to us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Salt Lake City - West Valley Center
How is Extended Stay America - Salt Lake City - West Valley Center rated?
Extended Stay America - Salt Lake City - West Valley Center has a 3.3 star rating with 2,131 reviews.
When is Extended Stay America - Salt Lake City - West Valley Center open?
Extended Stay America - Salt Lake City - West Valley Center is open now. It will close tomorrow at 12:00 a.m.