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Extended Stay America - Salt Lake City - West Valley Center
- Hotels
- West Valley City, UT
About this business
Location details
2310 W. City Center Ct., 2310 City Center Ct, West Valley City, UT, 84119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I loved the day time young lady manager Jessica. She went above and beyond to not only meet my needs but the needs of the other guest. I cannot give her enough praise. Unfortunately her boss the general manager needs some retraining. He is rude, unprofessional, arrogant, and will not entertain any notion of him being wrong. Good sir if you only knew what i do for a living you would be very smart as to change your attitude
Business response:
Dear Kale, Thank you for posting such kind comments about our hotel. We make every effort to provide service above and beyond your expectations, so we are pleased to know our staff, Jessica, proved it. We look forward to sharing your comments with the team. Also, we regret the behavior of one of the other associates, which disappointed you, and we will discuss this for improvement. Thank you for choosing Extended Stay America. We hope to welcome you again when you are in the city.Sincerely,Hotel Management
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Love it
General manager needs retraining
Business response:
Dear Kale, Thank you for reviewing your stay. We want to apologize for the concerns which kept it from being perfect. We appreciate you choosing our hotel and hope you will allow us another opportunity to accommodate you whenever your travels bring you to our area.Sincerely,Hotel Management
Place looks dirty and has an “old” aroma.
Business response:
Dear Beatriz, Thank you for staying with us and sharing your review. We are disappointed to read about the cleanliness issue with our hotel, and we will address this immediately. Our staff's top priority is to provide a clean environment for our guests; therefore, we are genuinely sorry for not meeting these expectations. We are committed to providing each guest with a seamless, outstanding stay, so we hope you will revisit so we can show you the experience you deserve.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Salt Lake City - West Valley Center
How is Extended Stay America - Salt Lake City - West Valley Center rated?
Extended Stay America - Salt Lake City - West Valley Center has a 3.3 star rating with 2,248 reviews.
When is Extended Stay America - Salt Lake City - West Valley Center open?
Extended Stay America - Salt Lake City - West Valley Center is open now. It will close tomorrow at 12:00 a.m.