Extended Stay America - Salt Lake City - West Valley Center

Business response:

Dear Cheryl, Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you found our place to be an excellent value for the price. We take pride in providing our customers with high-quality service and amenities at an affordable price. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back soon.Sincerely,Hotel Management 

Business response:

Dear Francisco, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Sincerely,Hotel Management 

Business response:

Dear Fei, Thank you for choosing us. Although you had a pleasant stay, but we are sorry for the inconvenience caused. We understand that a fresh, clean hotel sets the tone for a wonderful stay; therefore, we regret this was not your experience with the room delivered to you. Our hotel is committed to ensuring cleanliness to all guests, and we will ensure this is addressed appropriately. We encourage you to try us again soon, and we are confident you will enjoy the exceptional stay you deserve. Sincerely,Hotel Management