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Extended Stay America - Salt Lake City - West Valley Center
- Hotels
- West Valley City, UT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2310 W. City Center Ct., 2310 City Center Ct, West Valley City, UT, 84119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Just ok Just ok. As a place for long term stays, was a little rough. Other than checkin, never saw or interacted with staff. Was only thing available due to a convention, and after staying there know why.
Business response:
Thank you for sharing your review online. Although you had a pleasant stay, we apologize as we couldn't hit the mark of your expectations for a perfect visit. Your feedback concerning service has been discussed with the front office team to be more diligent going ahead. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
Not so good, bed sheets had black marks on them
Business response:
Jacqueline, thank you for sharing your comments online. We are glad you had an overall pleasant stay, but we would like to apologize for the cleanliness issue in your room. Your feedback for the oversight is shared with our housekeeping team to be more diligent going ahead. We are also sorry you could not have a good night’s sleep due to the discomfort you had with the bedding. Please give us a chance to regain your trust in the near future. Sincerely, Hotel Management
Easy access to restaurants freeways and quiet ........
Business response:
Thank you for choosing Extended Stay America for your recent stay. We appreciate your kind comments about our convenient location close to a variety of restaurants and highway. We receive many positive comments about our location, so we are glad this contributed to making your stay a great one. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
It was great! Had a wonderful stay first time visiting Utah.
Business response:
Thank you for the perfect feedback! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The stay was fine, check-in could have improved by the customer coming first, but they were having some problems. Other than that I didn’t care much I had a cold and did a half marathon so I slept a lot.
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our hotel. We appreciate your suggestions and hope to welcome you again soon. Sincerely, Hotel Management
Good service We originally were given a room that smelled distinctly of a lot of cigarette smoke. We went to the desk to let them know that it was not possible to stay in a room with that odor. They immediately set us up with another room that was fine. We appreciate the quick turnaround otherwise we would’ve been unable to stay there...
Business response:
Thank you for being our guest at Extended Stay America. We are glad to read you had a comfortable stay and liked the attentive service provided by our front desk staff. However, we are sorry for the issues you experienced in your initial room. We hope positive aspects of your visit will encourage you to chose us again in the future. Sincerely, Hotel Management
Adequate The hotel was relatively clean but needs updating. There was caked cleanser on the bathroom counter when we arrived. Fortunately, housekeeping was on the floor, and glad to clean it up for us. Breakfast was of no use to us, no protein available. There is no airport shuttle and no ice available at the hotel.
Business response:
Thank you for your review. Although you liked our clean property, we are sorry for your disappointment with our hotel and with the grab-and-go breakfast. We will share your valuable comments with our Brand Leaders for future changes. Kindly note, we provide ice trays for your convenience, so we do not have an ice machine. We appreciate your feedback and hope you will consider giving us the opportunity to make it up to you on another visit. Sincerely, Hotel Management
El servicio a el cliente 2 recepcionista y solo una ayudando y mi esposo no habla ingles y ella dijo k no sabía siendo k su nombre es latino
Business response:
Thank you for staying at our hotel and for leaving us a review. Although you liked certain aspects of your stay, we offer our sincere apologies for the poor service you received from our associates at the front desk. Your feedback will help us improve our service levels going ahead. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Salt Lake City - West Valley Center
How is Extended Stay America - Salt Lake City - West Valley Center rated?
Extended Stay America - Salt Lake City - West Valley Center has a 4.2 star rating with 1,306 reviews.
When is Extended Stay America - Salt Lake City - West Valley Center open?
Extended Stay America - Salt Lake City - West Valley Center is open now. It will close tomorrow at 12:00 a.m.