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Extended Stay America - Salt Lake City - West Valley Center
- Hotels
- West Valley City, UT
About this business
Location details
2310 W. City Center Ct., 2310 City Center Ct, West Valley City, UT, 84119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It had a really bad smell
Business response:
Dear Fei, Thank you for choosing us. Although you had a pleasant stay, but we are sorry for the inconvenience caused. We understand that a fresh, clean hotel sets the tone for a wonderful stay; therefore, we regret this was not your experience with the room delivered to you. Our hotel is committed to ensuring cleanliness to all guests, and we will ensure this is addressed appropriately. We encourage you to try us again soon, and we are confident you will enjoy the exceptional stay you deserve. Sincerely,Hotel Management
Concert Convenience The staff was great. We stayed with our puppy. We accidentally booked the wrong date and missed our reservation. The staff refunded our missed reservation and let our puppy stay free of charge. The room was visibly clean. However, there were some blood stains on the carpet and the room smelled strange.
Business response:
Dear Orson, Thanks so much for taking the time to write a review about your stay at Extended Stay America. It means a lot to know you and your 'best friend' had an enjoyable stay and that our staff contributed to making you have a great time with us. As one of the few pet-friendly hotels in the area, we are pleased to welcome guests and their pets. We appreciate your business and look forward to your next visit - and hope you will bring your 'best friend' too! Sincerely, Hotel Management
Dated but nice room. Very noisey machines running outside.. no breafast offered as advertised. To many dogs. Room was clean but had an odor not sure if it was sime kind of sanatizer. It is an affordable stay.
Business response:
Dear Roger, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. Please give us another occasion to host you in the future and provide you with the seamless stay you... read more
Parking lot has trash all over . Lobby trash can full of trash ,dirt on the floor . Not recommended
Business response:
Dear Leticia, Thank you for taking the time to evaluate your visit. We follow rigorous standards regarding the cleanliness of our suites and the entire hotel, and we apologize if we overlooked anything while servicing our property. We have shared your concerns with our housekeeping team to uphold our quality standards and prevent future occurrences. We hope you will allow us a future opportunity to demonstrate our commitment to providing seamless accommodations.Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Salt Lake City - West Valley Center
How is Extended Stay America - Salt Lake City - West Valley Center rated?
Extended Stay America - Salt Lake City - West Valley Center has a 3.3 star rating with 2,149 reviews.
When is Extended Stay America - Salt Lake City - West Valley Center open?
Extended Stay America - Salt Lake City - West Valley Center is open now. It will close tomorrow at 12:00 a.m.