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Extended Stay America - Salt Lake City - West Valley Center
- Hotels
- West Valley City, UT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2310 W. City Center Ct., 2310 City Center Ct, West Valley City, UT, 84119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
bathroom was a little dirty. wifi very slow, and no i won’t pay for extended wifi. our keys stopped working after the second day.
Business response:
Please accept my sincere apologies for the issues you encountered and regret the inconvenience it caused. We regret not meeting all of your expectations, and please be ensured that corrective actions are being taken. We are committed to making sure that we don't repeat what you experienced. Thanks again for your candid feedback, and we hope that you'll give us another chance and consider staying with us again in the future. Sincerely, Hotel Management
Smelled terrible When we walked into the room there was a very bad stale cooking smell that was very offernsive. We opened the windows, turned the heat up to 76 and left for a few hours. When we came back the smell was better and the room wasn't too cold. We were able to deal with the smell after that.
Business response:
Vicki, thank you for staying with us. We are glad to read you liked our convenient location and courteous service. That being said, we are sorry for the odor issue you experienced in your room. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Best long term stay Kitchen with amenities, ask for kitchen necessities, pretty quiet, safe well lit parking, close to restaurants and pubs. All within walking distance.
Business response:
Stephen, thank you for your nice review of Extended Stay America. We are delighted to read you loved our convenient location and your well-appointed room along with the kitchenette. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Good value for the price. Casino is generally Smokey but the restaurants are reasonably priced and have large portions. Its pet friendly, my biggest plus, and located on the lake with a loop path and a dog park. Just across lake is the new legends shopping center with an imax, the massive sheels sporting goods, and dozens of other shops. It's usually crowded and I try to avoid it but if shopping is your thing you might like it.
Business response:
Thank you for being our guest at Extended Stay America. We are delighted you found our location to be an enjoyable part of your visit to our area and were also impressed with the great value we offer. Thanks once more for your business, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management
Business response:
Thanks so much for the four-star rating of Extended Stay America. We are thrilled to see you loved everything we offer and that you had a wonderful stay. It was a pleasure having you as our guest, and we look forward to your next visit when in the area. Sincerely, Hotel Management
huge disappointment This property has such great potential. It is located in the center of Salt Lake City easy to get to and in amoungst great dining and venues. I was shocked at the pet fee which doubled my stay cost. The rugs were geatly stained and I am watching that they do not add charges for "damages". Although the reservation was for two the room wasn't equiped for two. I won't stay or suggest that anyone else stay at this property.
Business response:
We appreciate your comments regarding your stay, and we apologize for not meeting your expectations. We are committed to providing our guests with exceptional service and accommodations, and we are sorry for letting you down. We hope you will give us a chance to make this up to you. Sincerely, Hotel Management
Business response:
Thank you for your kind rating of Extended Stay America. It’s great to see our service and facilities were to your satisfaction which made your stay pleasant. We hope you will make us your home again in the future. Sincerely, Hotel Management
The front office took a $100 as a security deposit however my colleague arrived after me to another room and they did not take any deposit from him.. not fair.. also the front office did not accept my pre paid credit card.. but they accepted my colleagues card..
Business response:
Vimal, we are pleased you had a pleasant stay with us at the Extended Stay America. However, we are sorry if you had any inconvenience. All our policies with regards to payment are published on our website for our guest’s ease. Please feel free to reach us out if we can assist you further. We hope the positive aspects of your stay will bring you back to us again. Sincerely, Hotel Management
Great but some down sides It is great and all but there is no warm breakfast like advertised which if I hadn't already paid i would have gone elsewhere. Its a great room I have no other complaints I was just really looking forward to the warm breakfast 😭
Business response:
Levi, thanks for being our guest. We are glad you had an overall pleasant visit and liked your room. However,we aresorry the breakfast offerings were not to your liking. We will make note of your feedback as we plan any changes to our breakfast offerings. We're pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Salt Lake City - West Valley Center
How is Extended Stay America - Salt Lake City - West Valley Center rated?
Extended Stay America - Salt Lake City - West Valley Center has a 4.2 star rating with 1,260 reviews.
When is Extended Stay America - Salt Lake City - West Valley Center open?
Extended Stay America - Salt Lake City - West Valley Center is open now. It will close tomorrow at 12:00 a.m.