Extended Stay America - Salt Lake City - West Valley Center's cover image
Claimed

This profile has been claimed by the business owner or representative.

Extended Stay America - Salt Lake City - West Valley Center

4.2
  • Hotels
  • West Valley City, UT

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

2310 W. City Center Ct., 2310 City Center Ct, West Valley City, UT, 84119, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,260 reviews
Select a rating
Kelly's profile image
7 years ago

Have clean bathrooms and some plastic utensils ava It had an old smell. Bathroom wasn't very clean, and carpet was stained everywhere!jkjgxgncgztxivvzg 

Business response:

Kelly, thank you for your candid feedback. We are very passionate about providing our guests with clean accommodations, and we apologize we fell short in this case. We have shared your comments with our housekeeping manager to see where we went wrong, so any necessary improvements to our processes can be made. We hope you will give us another chance when you return to our area as we would appreciate the opportunity to provide you with an excellent stay. Sincerely, General Manager 

Casandra's profile image
Casandra 
7 years ago

Great stay It was perfect for my short stay 

Business response:

Thank you for being our guest at Extended Stay America - Salt Lake City - West Valley Center. We are delighted to know you were comfortable here and that you were impressed with all the aspects of our hotel. It was a pleasure hosting you, and we look forward to seeing you again soon! Sincerely, General Manager 

lewis's profile image
7 years ago

Business response:

Lewis, thank you for taking the time to share your review. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager 

Tri's profile image
7 years ago

Ít was good and acceptable service. 

Business response:

Tri, thanks for being our guest at Extended Stay America - Salt Lake City - West Valley Center. We are pleased to know you overall had a great stay and liked the service provided by our staff. We value your feedback and hope to see you back soon. Sincerely, General Manager 

Anonymous's profile image
Anonymous 
7 years ago

The staff was very nice but a bit undertrained. There is no ice machine on the property. No coffee maker or hair dryer. I should have checked the amenities list, but those items are typically standard in this day and age. Probably would have booked a different property had I known. Wasn't a bad little room. 

Business response:

Thanks for your review. Although you liked our friendly team, we apologize for your disappointment with the in-suite amenities. Our guests often bring their personal items from home to use in their suite, so that's why our hair dryers and toiletries are available and complimentary at the front desk. We also have ice trays in all our rooms for your convenience. We will be sure our front desk communicates this more clearly going forward and hope to have the opportunity to welcome you back again. Sincerely, General Manager 

Anonymous's profile image
Anonymous 
7 years ago

Business response:

Thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America - Salt Lake City - West Valley Center. We look forward to welcoming you back for another outstanding experience. Sincerely, General Manager 

Tara's profile image
7 years ago

It was ok 

Business response:

Tara, thank you for rating your visit to Extended Stay America - Salt Lake City - West Valley Center. We are glad you had a pleasant stay overall. We appreciate your business and look forward to seeing you on your future trip to the area. Sincerely, General Manager 

Amy's profile image
7 years ago

Less than enjoyable What hotel doesn't have a pool? Even though it's an extended stay hotel people still like to take a break in the pool/hot tub. Our floor smelled so bad walking through the hallway it was bad enough I had to cover up my nose. I know it's because people use the kitchenettes to cook but there has got to be a better ventilation system. The smell traveled into our room and I literally bought febreeze to try and deal with the smell. The toilet in our bathroom literally had feces that had built up over time in t... read more

Business response:

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager 

DAEYONG's profile image
DAEYONG 
7 years ago

Good place Compared to the price, it's a really good place. 

Business response:

It was a pleasure to have you as our guest at Extended Stay America - Salt Lake City - West Valley. We are delighted to read you had a comfortable stay and found us to be a good value. Thank you for taking the time to share your experience, and we look forward to welcoming you back soon! Sincerely, General Manager 

Frequently asked questions about Extended Stay America - Salt Lake City - West Valley Center

How is Extended Stay America - Salt Lake City - West Valley Center rated?

Extended Stay America - Salt Lake City - West Valley Center has a 4.2 star rating with 1,260 reviews. 

When is Extended Stay America - Salt Lake City - West Valley Center open?

Extended Stay America - Salt Lake City - West Valley Center is open now. It will close tomorrow at 12:00 a.m.