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Extended Stay America - Salt Lake City - West Valley Center
- Hotels
- West Valley City, UT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2310 W. City Center Ct., 2310 City Center Ct, West Valley City, UT, 84119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bed cover was not clean, Red mark on the blanket, I had to remove the blanket and put it away
Business response:
Your review for our hotel was recently brought to my attention. I am so disappointed to hear about the cleanliness issues you experienced. Please accept my apology. I met with the staff, and we will work to closely inspect all linens and replace them when necessary. Thank you very much for bringing this to our attention. We would love to have another chance to provide you with a better experience the next time you're in town.
Good for the money Good place, clean, accommodating, great price. No hair dryer and no shampoo as a heads up.
Business response:
Thank you for taking the time to write of review of your stay. It was disheartening to read that we did not properly inform you of the blow dryers that we offer at the front desk. We also provide shampoo for our guests upon request down at the front desk as well. We apologize for this issue, but are happy to read that we were still able to provide you with a comfortable stay. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Not bad for Extended stays We enjoyed our stay. There were some things that disappointed us like having to replace a battery in a smoke alarm ourselves, a bathroom sink that drained slowly and not knowing where to find anybody on duty in the wee hours of night. Not bad for 6 rooms.
chill relaxed room for a night It was good except allo of drunk people I hall ways
Business response:
I appreciate you taking the time to write a review of your experience with us. I am glad to hear that you enjoyed your room; yet, I was disheartened to read that the hallways were loud. Thank you very much for bringing this to our attention. However, I am glad you had a positive stay overall. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Meh This place is very typical for Extended Stay hotels across the country - no real amenities, lots of construction workers standing outside drinking, window screens busted out by God knows what. Room itself was fine, though I never received maid service during my 8 day stay. I had to go down to the front desk to get cups, despite the cheerful sign that advertised that the hotel staff would deliver whatever I needed to my room.
Business response:
Thank you for your recent review of your stay. I was disheartened to read that the service you received during your stay was not up to par. I'd also like to apologize for the housekeeping and maintenance issues you described. To uphold our company’s high standards, I will be retraining our staff to make sure each guest receives professional customer service and is informed of the amenities we offer upon check-in. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We do hope you will ch... read more
Frequently asked questions about Extended Stay America - Salt Lake City - West Valley Center
How is Extended Stay America - Salt Lake City - West Valley Center rated?
Extended Stay America - Salt Lake City - West Valley Center has a 4.2 star rating with 1,260 reviews.
When is Extended Stay America - Salt Lake City - West Valley Center open?
Extended Stay America - Salt Lake City - West Valley Center is open now. It will close tomorrow at 12:00 a.m.